You will process refunds, assist customers with inquiries, maintain tax records, handle damaged items, and verify returns before restocking merchandise on the sales floor.

Customer Relations

Canada

Campbell River

Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day. Walmart Canada's flagship online store, Walmart.ca, is visited by more than 1.5 million customers daily. 

With more than 100,000 associates, Walmart Canada is one of Canada's largest employers and is ranked one of the country's top 10 most influential brands.  

Walmart Canada has made a commitment to regeneration – focusing on equitable opportunity, sustainability, community, ethics and integrity. Since 1994, Walmart Canada has raised over $650 million to support communities across Canada.

Retail & Consumer Goods

Walmart Canada

Helping Canadians Save Money so they can Live Better 

Position Summary... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you! What you'll do... 1. Properly follows Refund Automation procedures according to Company guidelines. 2. Properly completes all defective slips. 3. Assists customers with information, refunds, exchanges and directions. 4. Maintains sales tax exempt records. 5. Ensuring all damaged merchandise is sent to Claims for processing. 6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor. 7. Ensures all items are scanned correctly before being returned to the sales floor.The minimum rate of pay for this position starts from $17.55. Rate of pay will be determined based on relevant experience.Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location… 1477 Island Hwy, Campbell River, BC V9W 8E5, Canada

Position Summary... Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you! What you'll do... 1. Properly follows Refund Automation procedures according to Company guidelines. 2. Properly completes all defective slips. 3. Assists customers with information, refunds, exchanges and directions. 4. Maintains sales tax exempt records. 5. Ensuring all damaged merchandise is sent to Claims for processing. 6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor. 7. Ensures all items are scanned correctly before being returned to the sales floor.The minimum rate of pay for this position starts from $17.55. Rate of pay will be determined based on relevant experience.Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Age – 16 or older Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location… 1477 Island Hwy, Campbell River, BC V9W 8E5, Canada

Customer Service Desk Associate

Requirements

Responsibilities

FAQs

What is the position title for this job at Walmart Canada?

What are the main responsibilities of a Customer Service Desk Associate?

What is the starting pay rate for the Customer Service Desk Associate position?

What are the minimum age requirements to apply for this position?

Are there any preferred qualifications for the position?

Where is the primary location for this job?

Does Walmart offer accommodations for applicants with disabilities?

What skills can be developed by working as a Customer Service Desk Associate?

What qualities are expected from a Customer Service Desk Associate when interacting with customers?

What should be done with damaged merchandise?

Walmart Canada

Mission & Purpose