FAQs
What is the location for the Customer Service Handler position?
The position is located in Newcastle.
What is the employment type for this role?
The employment type is full-time and permanent.
What is the starting salary for the Customer Service Handler position?
The starting salary is £23,000, which will rise to £23,500 after 6 months and £24,000 after 12 months.
How many hours per week will I be working?
You will be working 37.5 hours per week.
What kind of training and development opportunities can I expect?
You can expect market-leading training for all new starters and fast career progression.
What skills and experience are required for this role?
Required skills include being empathic and understanding, having excellent communication skills, attention to detail and accuracy, and while experience in claims management is desirable, it is not essential.
What benefits does Somerset Bridge Group offer?
Benefits include hybrid working, annual leave that increases with service, a discretionary annual bonus, a pension scheme, flexible working, healthcare cash plan, exclusive retailer discounts, and more.
Is there an opportunity for career progression within the company?
Yes, there are endless opportunities to progress within Somerset Bridge Group.
What is the company's stance on diversity and inclusion?
Somerset Bridge Group is committed to creating a diverse environment and is an Equal Opportunity Employer, prohibiting discrimination or harassment of any kind.
Are there any discounts available for employees?
Yes, employees are eligible for a 25% discount on car insurance and a 20% discount on travel insurance.
Do we support remote work?
Yes, we support remote work in a hybrid format, with 2 days in the office and 3 days working from home.