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Customer Service Partner - Audiology Domiciliary

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Hospitality & Retail
  • Birmingham

AI generated summary

  • You need retail/customer service experience, leadership skills, UK work rights, a valid driving license, and a passion for high-quality clinical and retail standards.
  • You will build and lead a team, drive clinical and retail excellence, serve customers, and make key decisions daily.

Requirements

  • Retail/Customer service experience
  • Leadership skills and business acumen
  • Right to work in the UK
  • Valid driving license
  • Passion about maintaining high-quality clinical and retail standards

Responsibilities

  • Build and develop your own team.
  • Be the driver for clinical and retail excellence.
  • Look after your customers and serve your community.
  • Make critical, everyday decisions.

FAQs

What is the salary for the Customer Service Partner - Audiology Domiciliary position?

The salary is £35k basic, plus a £5k car allowance and 30% of the business profit as dividends.

Where is the position located?

The position is located in Birmingham, specifically covering Stafford and Shropshire.

What kind of support will I receive in this role?

You will receive ongoing assistance from expert support office teams and a local optics domiciliary administration team, ensuring you have everything you need to succeed.

What qualifications or experience do I need to apply for this role?

You should have retail or customer service experience, leadership skills, business acumen, the right to work in the UK, a valid driving license, and a passion for maintaining high-quality clinical and retail standards.

What are the working hours for this role?

The role offers flexibility in working hours, allowing you to shape your clinics and scheduling according to your local territory.

Is there a requirement for clinical training?

Yes, you will be required to complete the Audiology Practitioner course within 12 months to work as a non-registered trained clinician.

What are the benefits associated with this position?

Benefits include a competitive salary, dividends from business profits, access to cutting-edge clinical technology, generous benefits such as medical, dental, pension, and opportunities for professional development.

What does the Joint Venture Partnership model involve?

As a partner, you will be an 'A' shareholder responsible for the day-to-day running of the business, which allows you to receive profits and enjoy capital growth alongside a market salary and other benefits.

What is the goal of the Audiology Domiciliary business?

The goal is to provide exceptional customer care, improve patient outcomes, and serve the community while establishing a rewarding career as a Customer Service Partner in Audiology.

How can I find out more about this opportunity?

If you're interested, you can get in touch by emailing partnerattraction@specsavers.com for more information.

Retail & Consumer Goods
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

Specsavers is a company that operates a chain of optical and hearing care stores. Their ultimate goal is to provide accessible and high-quality eye and hearing care services to individuals and communities. Specsavers' purpose revolves around delivering professional and affordable optical and audiology solutions, enabling people to access essential eye and hearing care, maintain their sensory health, and enhance their overall quality of life. Through their services and extensive network of stores, they aim to promote eye and ear health awareness, offer expert advice and products, and contribute to the well-being of their customers.