FAQs
What are the working hours for the Customer Service Representative position?
The working hours for this position are from 5pm to 4am, supporting a US campaign.
What is the salary for this role?
The monthly salary for this role is R9,524, which includes campaign and night-shift allowances as well as a location allowance.
Is there a bonus structure for this position?
Yes, there is an additional bonus earning potential of up to R4,500.
What qualifications are required to apply for this position?
Applicants must have a minimum of 6 months international Call Centre experience, 6 months target-driven sales experience, and must have passed Grade 12.
Do I need to be fluent in any specific language?
Proficiency in English verbal communication is essential for this role.
Are there any benefits associated with this job?
Yes, benefits include a fantastic Employee Assistance Programme (EAP), medical aid for the main member, subsidized transport, and group life cover.
Is this position open to applicants from outside South Africa?
No, only applicants who are legally authorized to work in South Africa will be considered for this position.
What does Concentrix do to support employee well-being?
Concentrix provides various tools and support to help employees be the best version of themselves, including benefits like the Employee Assistance Programme.
What is the company's stance on equal opportunity employment?
Concentrix is an equal opportunity employer and evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.
Can I work shifts for this position if I'm only available during the day?
No, this role requires the ability to work night shifts aligned with US business hours.