FAQs
What are the working hours for the Customer Service Representative position?
The standard working hours are Monday to Friday.
Where is the position located?
The position is located in Madrid, Spain.
What is the required experience for this role?
A minimum of 6 months of proven experience in a customer service role, preferably in a fast-paced environment is required.
Is there a minimum education requirement for this position?
No minimum education is required for this position.
Are there specific language requirements for this role?
A good level of English skills is required, but formal certification in English is not necessary.
What type of training or certifications are required for this position?
No specific training or professional certifications are required.
What skills are necessary for success in this role?
Strong communication skills, excellent problem-solving abilities, attention to detail, time management, and the ability to multitask effectively are essential.
Who does this position report to?
This position reports to the Customer Service Supervisor.
What is the primary responsibility of the Customer Service Representative?
The primary responsibility is to provide exceptional customer service and support to clients, ensuring their inquiries and issues are resolved in a timely and satisfactory manner.