FAQs
What is the job title for this position?
The job title for this position is Customer Service Representative (French-speaking) in the fashion industry.
Where is the job located?
The job is located in Barcelona, Spain.
Is this position on-site or remote?
This position is on-site.
What are the working hours for this role?
The working hours are 39 hours per week, Monday to Friday from 9:00 to 18:00.
What is the salary for this position?
The salary is €18,400 gross per year, plus up to €1,200 gross per year in bonuses.
Is proficiency in other languages required for this job?
Yes, proficiency in French is required, and advanced knowledge of either English or Spanish is also needed.
What type of training is provided?
Full paid training on the company and the project you will be working on is provided.
Are there opportunities for career development?
Yes, there are career development programs and specialized courses available.
What skills are required for this position?
Candidates should have customer care skills, a good disposition to work in a customer service environment, and the ability to take ownership of and progress calls to resolution.
Is there a referral bonus program?
Yes, there is a bring-a-friend (referral) bonus opportunity.
Does the company provide support for diverse background candidates?
Yes, the company is committed to creating a diverse, inclusive, and authentic workplace and encourages all candidates to apply, even if they do not meet every requirement.