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Customer Service Representative

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BP

2d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Melbourne
  • 4d left

AI generated summary

  • You need exceptional interpersonal skills, energy for a busy environment, prioritization without compromising customer experience, confidence in promotions, safety awareness, and flexible scheduling.
  • You will create a positive atmosphere in the store, engage with customers to gather insights, and enhance their experience daily by making their lives easier and more enjoyable.

Requirements

  • Extraordinary interpersonal skills, building lasting connections with customers
  • Energy and motivation to keep pace within an active and busy environment
  • Ability to prioritise without sacrificing the customer experience
  • Vibrant personality with confidence to convert in-store promotions
  • Safety first approach with a level-head in emergency situations
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation

Responsibilities

  • As a Customer Service Representative, you build the energy and excitement in our bp-owned store.
  • You help us learn from each customer interaction, so that we can evolve our products and services.
  • Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

FAQs

What is the job title for this position?

The job title for this position is Customer Service Representative.

What type of work is this position?

This position is a casual work type.

Where is the location of the job?

The job is located in Melbourne at bp Caroline Springs.

What is the expected role of a Customer Service Representative at bp?

The expected role includes building energy and excitement in the store, making customers' lives easier, and learning from each customer interaction to improve products and services.

What benefits are offered to employees in this position?

Benefits include a generous above-industry hourly rate, job stability, a 10% discount on in-store items, health and wellbeing support, free on-site parking, and fuel discounts.

What skills are required for this position?

Required skills include extraordinary interpersonal skills, motivation to work in an active environment, ability to prioritise customer experience, vibrant personality, a safety-first approach, and flexibility with scheduling.

What are the working hours for this role?

The working hours involve a variety of shifts, including nights and weekends, as most stores are open 24 hours to serve customers.

What is bp Australia's stance on diversity and inclusion?

bp Australia values diversity and encourages women and Aboriginal and Torres Strait Islander people to apply, believing that unique contributions drive success.

What is the application deadline for this position?

The application deadline is 10 Feb 2025 AUS Eastern Daylight Time.

When was this job advertised?

The job was advertised on 03 Feb 2025 AUS Eastern Daylight Time.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance