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Customer Service Representative (Casual / Afternoon / Weekends Shifts)

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BP

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Perth
  • 1d left

AI generated summary

  • You must have strong interpersonal skills, stamina for a busy environment, prioritization ability, confidence in promotions, a safety-first mindset, and flexible scheduling for varied hours.
  • You will create excitement in the store, enhance customer experiences, and gather feedback to improve products and services, ensuring customers’ lives are easier and brighter daily.

Requirements

  • Extraordinary interpersonal skills, building lasting connections with customers
  • Energy and motivation to keep pace within an active and busy environment
  • Ability to prioritise without sacrificing the customer experience
  • Vibrant personality with confidence to convert in-store promotions
  • Safety first approach with a level-head in emergency situations
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation

Responsibilities

  • As a Customer Service Representative, you build the energy and excitement in our bp-owned store.
  • You help us learn from each customer interaction, so that we can evolve our products and services.
  • Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

FAQs

What are the working hours for the Customer Service Representative position?

You will be working a variety of shifts, including nights and weekends, as most of our stores are open 24 hours.

What are the responsibilities of a Customer Service Representative at bp?

As a Customer Service Representative, you will build excitement in the store, enhance customer interactions, and contribute to evolving our products and services.

What is the pay rate for this role?

The adult rates range from $30 to $40 per hour, with specific rates for employees under 20 years old ranging from $20 to $30 per hour, along with other perks.

Do you offer any discounts to employees?

Yes, employees receive a 10% discount on in-store items and fuel discounts.

What kind of training and support will be provided?

bp provides training, resources, and support from like-minded individuals to help you grow and develop in your role.

Is this position suitable for students?

Yes, as the position offers casual shifts, it is suitable for students looking for flexible hours.

Will I be recognized for my efforts in this role?

Yes, bp values meaningful work and recognizes employees for their contributions and efforts.

Is there an opportunity for career growth within the company?

Absolutely, bp fosters a culture that supports growth, development, and advancement within the company.

Are there any health and wellbeing benefits provided?

Yes, bp offers supportive health and wellbeing benefits for its employees.

What is the work environment like at bp?

The work environment is energetic and fast-paced, requiring excellent interpersonal skills and a customer-focused approach.

Is this position open to all candidates?

Yes, bp Australia is an equal opportunity employer and encourages diversity, welcoming applications from all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance