FAQs
What are the main responsibilities of a Customer Service Representative in this role?
The main responsibilities include ensuring top-notch customer experiences, handling incoming and outgoing customer calls and correspondence, selling Graybar goods and services, providing support on product selection and application, and coordinating various customer service requests.
What qualifications are required for this position?
Strong communication skills, a passion for customer service, the ability to handle different customer situations with enthusiasm and tact, and 2+ years of experience. A 2 or 4-year degree is preferred.
What is the hourly pay range for this position?
The hourly pay range for this position is $24.60 - $27.00.
What benefits are offered to employees at Graybar?
Comprehensive benefits at Graybar include medical insurance, dental insurance, vision plan, life insurance, flexible spending accounts, disability benefits, profit sharing plan, 401(k) savings plan, paid vacation, sick days and holidays, and an employee recognition program. Graybar also offers an employee stock ownership plan.
Is Graybar an equal opportunity employer?
Yes, Graybar is an equal opportunity employer.