FAQs
What is the job title for this position?
The job title is Customer Service Representative (Dutch-speaking) - Small Appliances.
Where is the job located?
The job is located in Lisbon, Portugal and is on-site.
What language skills are required for this position?
A high level of Dutch (written and oral) and a good level of English are required.
What kind of training will be provided?
Full paid training on the company and the project you'll be working on will be provided.
Is previous customer service experience necessary?
Previous customer experience is a plus but not strictly necessary.
What are the key responsibilities of the Customer Service Representative?
Key responsibilities include engaging with customers, reviewing requests, solving problems, and improving customer satisfaction.
What are the benefits of this position?
Benefits include a competitive salary, performance bonus, career development programs, and language classes, among others.
Is there potential for career growth in this role?
Yes, there is significant potential for career growth; approximately 80% of managers and leaders have been promoted from within.
What is the working hours for this position?
This is a full-time position.
Can I apply if I don't meet all the qualifications?
Yes, the company encourages you to apply even if you don't check every box, as they will do their best to match you with the right job.
What is the company's stance on equal employment opportunities?
Concentrix is committed to equal employment opportunities for all candidates and maintains a work environment free from discrimination and harassment.