FAQs
What is the location for the Customer Service Representative position?
The position is based in Madrid - Alcobendas, Spain.
What is the work schedule for this role?
The work schedule is 3 days a week in the office (preferably Tuesday, Wednesday, and Thursday) and 2 days of homeworking (preferably Monday and Friday).
Is bilingualism required for this position?
Yes, being a Spanish and English speaker is mandatory.
What qualifications are required for this role?
Candidates should have previous experience in a data-driven environment within a matrix and multinational organization.
What tools and software should candidates be familiar with?
Candidates should have knowledge of Microsoft tools, especially Excel. Experience with SAP, CRM, Salesforce, and familiarity with Power BI, Advanced Excel, Power Apps, and automation tools is a plus.
Are there any language skills that would be considered a bonus?
Yes, proficiency in other EMEA languages such as Dutch, German, French, or Italian would be an advantage.
What kind of experience is preferred for this role?
Experience in a data-driven environment within a matrix and multinational organization is preferred.
What does the role involve?
The role involves managing customer queries, leading order intake and management, and ensuring successful delivery of goods within a complex B2B environment.
What kind of career growth opportunities does CommScope offer?
CommScope offers opportunities for career growth and development alongside bright and passionate colleagues.
Is there support for applicants with disabilities?
Yes, CommScope is an Equal Opportunity Employer and provides accommodations for applicants with disabilities.