FAQs
Is fluency in German required for this position?
Yes, a high level of German (written and oral) is a requirement for this role.
What is the location of the job?
The job is located in Lisbon, Portugal, specifically at Av. Mediterraneo, N°1.
What kind of training will be provided?
Full paid training on the company and the project you'll be working on will be provided.
Are there opportunities for career growth in this role?
Yes, there are numerous opportunities for career growth and personal development, with many managers and leaders promoted from within.
What benefits does the company offer?
The company offers a competitive salary, performance bonus, full-time with indefinite contracts, referral bonuses, career development programs, and language classes.
Is it necessary to meet all qualifications to apply?
No, if you feel you don’t check every box, you are still encouraged to apply. The company will do their best to match you with the right job.
Is this position suitable for someone not currently residing in Portugal?
Applicants must be legally authorized to work in Portugal to be considered for this position.
What are the main responsibilities of a Customer Service Representative in this role?
Responsibilities include contacting third parties to verify payment information, managing incoming calls and emails, treating all data confidentially, and exceeding contractual goals.
Does the company support equal employment opportunities?
Yes, Concentrix is committed to equal employment opportunities for all candidates and promotes a work environment free from discrimination and harassment.
What language skills are required apart from German?
Fluency in English at a B2 level is also required for this role.