FAQs
What is the main focus of this role as a Customer Service Representative at William Hill in Glasgow?
The main focus of this role is to provide exceptional customer service and create a positive experience for our customers in our shops.
What skills are important for someone to be successful in this role?
Strong interpersonal skills, the ability to work well with others, excellent communication skills, and a passion for delivering excellent customer service are important for success in this role.
What opportunities for career progression are available for Customer Service Representatives at William Hill?
There are opportunities for career progression within William Hill, with training and support provided to help employees develop their skills and advance in their careers.
What sets William Hill apart from other companies in terms of retail customer service?
William Hill values its employees and provides incentives to keep them motivated, along with opportunities for growth and development. The focus is on building relationships with customers and creating a positive experience for them.
How important is it to build relationships with customers in this role?
Building relationships with customers is crucial in this role, as it helps to create a positive experience for them and encourages them to return. Being a people person and getting to know the community is a key aspect of working at William Hill.