FAQs
Is this position available for remote work?
No, this position is on-site in Lisbon, Portugal.
What qualifications are required for the Customer Service Representative role?
Candidates must have a high level of Italian (written and oral) and a good level of English, along with excellent writing and communication skills. Previous customer experience is a plus.
What type of training will be provided?
The company offers full paid training on the company and the project you will be working on, along with ongoing support and development programs.
Is there a possibility for career growth in this position?
Yes, there is significant potential for career growth, as around 80% of managers and leaders at Concentrix have been promoted from within the company.
What benefits are offered to employees in this role?
Benefits include a competitive salary and performance bonus, full-time indefinite contracts, career development programs, specialized courses, language classes, and referral bonus opportunities.
Are there opportunities for language classes in this role?
Yes, language classes are offered as part of the career development programs.
What is the location of this job?
The job is located at Av. Mediterraneo, N°1, Lisbon, Portugal.
Is it necessary to have prior customer service experience?
While having previous customer experience is a plus, it is not mandatory to apply for the position.
What are the working hours for this role?
The job is full-time, but specific working hours may vary depending on the company's needs.
Are there any specific legal requirements to work in this position?
Yes, applicants must be legally authorized to work in Portugal to be considered for this position.