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Customer Service Representative (Part Time / Morning / Midnight Shifts)

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BP

12d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Perth
  • 1d left

AI generated summary

  • You must possess excellent interpersonal skills, a motivated mindset, prioritization abilities, a vibrant personality, a safety-first approach, and flexible availability for varied hours.
  • You will create an energetic atmosphere, engage with customers, learn from interactions, and enhance their experiences to improve products and services daily.

Requirements

  • Extraordinary interpersonal skills, building lasting connections with customers
  • Energy and motivation to keep pace within an active and busy environment
  • Ability to prioritise without sacrificing the customer experience
  • Vibrant personality with confidence to convert in-store promotions
  • Safety first approach with a level-head in emergency situations
  • Flexibility with your schedule, working a variety of hours across a 24-hour operation.

Responsibilities

  • Join a global retail company that's shaping a brighter future for all.
  • As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

FAQs

What are the working hours for the Customer Service Representative position?

The available shifts include morning shifts from 0530 - 1030 and midnight shifts from 0000 - 0600, with the schedule varying over a two-week period.

What is the hourly pay rate for this job?

The pay rate ranges from $25 to $50 per hour, along with additional perks.

Are there any employee discounts available?

Yes, employees receive a 10% discount on in-store items and fuel discounts.

Is this position full-time or part-time?

This position is part-time.

What qualities are you looking for in a candidate?

We are looking for candidates with extraordinary interpersonal skills, energy and motivation, the ability to prioritize the customer experience, a vibrant personality, a safety-first approach, and flexibility with their schedule.

Is experience in customer service required for this role?

While previous customer service experience is beneficial, we value motivation and a willingness to learn, so all candidates are encouraged to apply.

Are there opportunities for growth and development in this role?

Yes, bp offers training, resources, and support for personal growth and development from day one.

Can I apply for both morning and midnight shifts?

Yes, you can apply for either or both shifts, depending on your availability.

Does bp provide any health and wellbeing benefits?

Yes, bp offers supportive health and wellbeing benefits for its employees.

What should I do if I have an emergency while at work?

Safety is a top priority, and we expect representatives to maintain a level head in emergency situations. Appropriate protocols will be established for handling emergencies.

Reimagining energy for people and our planet

Energy
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Benefits

  • Health Insurance

  • Dental Insurance

  • Accidental Death & Dismemberment Insurance

  • Disability Insurance

  • Vision Insurance