FAQs
Do we support remote work?
Yes, this position is a 100% remote, work from home role.
What type of experience is required for this position?
You need at least 1+ years of medical industry or call center/customer service experience.
What educational qualifications do I need to apply for this job?
A High School Diploma or general education degree (GED) is required to apply.
What are the primary responsibilities of a Customer Service Representative at Liberator Medical Supply?
The main responsibilities include providing timely and accurate information to customers, processing returns, resolving billing disputes, and partnering with sales representatives to meet customer service expectations.
Will I need to work evenings or weekends?
Yes, you will need to have the ability to work some evening shifts, weekends, or overtime as needed.
What benefits does BD offer for this position?
BD offers a comprehensive benefits package that includes up to 12 company paid holidays, medical, dental, and vision insurance, a 401(k), tuition reimbursement, and access to various employee support programs.
Is COVID-19 vaccination required for employment?
Yes, for certain roles at BD, employment may be contingent upon proof of full vaccination against COVID-19, and testing may be available and/or required.
What software skills are necessary for this role?
Proficiency in Microsoft Office Applications is required for this position.
What is the salary range for this position?
The hourly pay range for this position is $14.00 - $21.60 USD.
How does BD support employee development?
BD is committed to investing in associates’ well-being and development, offering rewards and recognition opportunities that promote a performance-based culture.