FAQs
What is the job title for this position?
The job title is Customer Service Representative at the Sault Ste Marie Airport.
What are the working hours for this position?
The working hours are Monday-Friday from 2:00pm-11:00pm and Sunday from 1:00pm-4:00pm (rotating).
What is the hourly pay for the Customer Service Representative position?
The position pays $18.50 per hour.
What kind of benefits does this position offer?
The position offers paid time off, employee discounts, a retirement savings plan with company match and profit sharing, health insurance, life insurance, dental insurance, vision insurance, and training and development.
What qualifications are required for this job?
A high school diploma or above is required, with some college preferred. Additionally, candidates must have at least 1 year of prior customer service, retail, or administrative support experience, a valid Ontario G or G2 driver's license, and must be authorized to work in Canada.
Is there an age requirement for this position?
Yes, candidates must be at least 18 years of age.
Do I need any specific driving record qualifications?
Yes, you must have a valid Ontario G or G2 driver’s license with no more than 2 moving violations and/or at-fault accidents on your driving record in the past 3 years, and no drug or alcohol-related convictions on your driving record in the past 5 years.
Will I receive training if hired for this position?
Yes, you will receive training through local training and hands-on experience to gain the necessary knowledge for the role.
Is this position full-time or part-time?
This is a full-time position, offering a consistent 40-hour work week.
Can you tell me about the nature of the customer interactions in this role?
The Customer Service Representative will primarily interact face-to-face with both internal and external customers, assisting them with their branch and rental needs, as well as over the phone for reservations and inquiries.