FAQs
What is the primary language requirement for this position?
The primary language requirement for this position is a high level of Spanish (oral and written), along with fluency in English (C1).
Is the Customer Service Representative position on-site or remote?
The Customer Service Representative position is on-site in Lisbon, Portugal.
What are the working hours for this role?
The job description does not specify working hours, but it mentions full-time positions.
Will there be training provided for new employees?
Yes, the company offers full paid training on both the company and the project you'll be working on.
Are there opportunities for career growth in this role?
Yes, there are career growth and personal development opportunities, with about 80% of managers and leaders promoted from within.
What kind of support will be available to employees in this position?
Employees will receive continuing support, training, and access to a range of free learning and leadership development programs.
Is prior experience in customer service required for this role?
Previous experience in customer service, support roles, or call centers is preferred, but not mandatory.
What benefits are offered with this position?
Benefits include a competitive salary, performance bonuses, indefinite contracts, referral bonus opportunities, and various career development programs.
Can you provide the location of the job?
The job is located at Av. Mediterraneo, N°1, Lisbon, Portugal.
Is Concentrix an equal-opportunity employer?
Yes, Concentrix is committed to equal employment opportunities and maintains a work environment free from discrimination and harassment.