FAQs
What is the employment type for the Customer Service & Sales Consultant position?
The employment type is permanent.
When is the closing date for applications?
The closing date for applications is 27 February 2025 at 11:59 PM.
What kind of benefits does Telstra offer to its team members?
Telstra offers benefits such as team performance-related commission, 30% off Telstra services, continuous training, exclusive discounts across 240 brands and partners, and 16 weeks paid parental leave for primary and secondary carers.
Is experience in a customer-facing role required for this position?
Yes, experience in a customer-facing role is required.
Are multilingual skills valued for this position?
Yes, multilingual skills, especially in Vietnamese, are highly valued for the Arndale location.
Is there a guarantee of commission during the initial training period?
Yes, there is a guarantee of commission for the first two months while you’re getting up and running.
What kind of environment can the retail consultant expect to work in?
The retail consultant can expect to work in a fast-paced, busy retail environment.
What is the process after submitting an application?
After submitting your application, the next step is an assessment supported by their partner, HireVue. You should keep an eye out for an email from them to move forward in the process.
How does Telstra support diversity and inclusion in the workplace?
Telstra actively seeks individuals from various backgrounds, ethnicities, genders, and abilities, and prioritizes creating a workplace culture where everyone is respected, valued, and celebrated; they have zero tolerance for harassment.
Can I discuss flexibility options during the application process?
Yes, you can talk about what flexibility means to you during the application process and share any reasonable adjustments needed to participate equitably.