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Customer Service & Sales Consultant ARNDALE

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Telstra

18d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Adelaide
  • Quick Apply
    12d left

AI generated summary

  • You must be multilingual (Vietnamese preferred), excel in building customer connections, customize solutions, meet sales targets, thrive in a fast-paced environment, and have customer-facing experience.
  • You will showcase your skills daily, stay updated on tech, and use your sales approach to provide solutions and support to customers.

Requirements

  • We highly value multilingual skills, including Vietnamese, for our Arndale location
  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You’ve got a drive to reach (and exceed) sales targets and KPIs
  • You’re hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Responsibilities

  • As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor.
  • To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.
  • Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

FAQs

What is the employment type for the Customer Service & Sales Consultant position?

The employment type is permanent.

When is the closing date for applications?

The closing date for applications is 27 February 2025 at 11:59 PM.

What kind of benefits does Telstra offer to its team members?

Telstra offers benefits such as team performance-related commission, 30% off Telstra services, continuous training, exclusive discounts across 240 brands and partners, and 16 weeks paid parental leave for primary and secondary carers.

Is experience in a customer-facing role required for this position?

Yes, experience in a customer-facing role is required.

Are multilingual skills valued for this position?

Yes, multilingual skills, especially in Vietnamese, are highly valued for the Arndale location.

Is there a guarantee of commission during the initial training period?

Yes, there is a guarantee of commission for the first two months while you’re getting up and running.

What kind of environment can the retail consultant expect to work in?

The retail consultant can expect to work in a fast-paced, busy retail environment.

What is the process after submitting an application?

After submitting your application, the next step is an assessment supported by their partner, HireVue. You should keep an eye out for an email from them to move forward in the process.

How does Telstra support diversity and inclusion in the workplace?

Telstra actively seeks individuals from various backgrounds, ethnicities, genders, and abilities, and prioritizes creating a workplace culture where everyone is respected, valued, and celebrated; they have zero tolerance for harassment.

Can I discuss flexibility options during the application process?

Yes, you can talk about what flexibility means to you during the application process and share any reasonable adjustments needed to participate equitably.

Doing our best work, from anywhere.

Telecommunications
Industry
10,001+
Employees
1901
Founded Year

Mission & Purpose

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe