You need 2+ years leading a team of 15+, managing expenses, exceeding sales goals, and creating a safe, inclusive work environment. Think you have what it takes?

You will motivate and inspire your team to provide exceptional customer service, oversee store KPIs, and maintain a healthy profit and loss. Create a positive team culture and drive success!

Hospitality & Retail

Canada

Toronto

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more.
 
We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next.
 
We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last.
 
If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.

Retail & Consumer Goods

Best Buy

Our purpose is to enrich lives through technology.

Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as a Customer Service Supervisor.This role requires Full-time availability.What you’ll do:<ul><li>Motivate and inspire your team to respond customer concerns and create an amazing customer experience</li><li>Cultivate an inclusive team and learning culture while having fun!</li><li>Oversee store KPI’s (revenue, merchandising standards, inventory health, health &amp; safety)</li><li>Maintain a healthy profit and loss</li></ul>What we’re looking for:<ul><li>2+ years’ experience leading a retail team of at least 15 associates</li><li>2+ years’ experience managing and reviewing operational expenses and revenue</li><li>Proven track record of achieving and exceeding sales goals</li><li>Ability to create an inclusive, fun, and safe work environment</li></ul>Why you’ll love it here:<ul><li>Ability to work flexible schedule as per business needs</li><li>Competitive wages and benefits</li><li>Employee discounts on awesome tech</li><li>An inclusive, fun, and supportive team</li><li>Training programs to build new and transferable skills</li></ul>Join our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (Assistant Retail Manager) Whatever the role, we strive to give our people the necessary tools and training to make a difference.695 Wilson Avenue, Toronto, ON M3K 1E3

Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as a Customer Service Supervisor.This role requires Full-time availability.What you’ll do:Motivate and inspire your team to respond customer concerns and create an amazing customer experienceCultivate an inclusive team and learning culture while having fun!Oversee store KPI’s (revenue, merchandising standards, inventory health, health & safety)Maintain a healthy profit and lossWhat we’re looking for:2+ years’ experience leading a retail team of at least 15 associates2+ years’ experience managing and reviewing operational expenses and revenueProven track record of achieving and exceeding sales goalsAbility to create an inclusive, fun, and safe work environmentWhy you’ll love it here:Ability to work flexible schedule as per business needsCompetitive wages and benefitsEmployee discounts on awesome techAn inclusive, fun, and supportive teamTraining programs to build new and transferable skillsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (Assistant Retail Manager) Whatever the role, we strive to give our people the necessary tools and training to make a difference.695 Wilson Avenue, Toronto, ON M3K 1E3

Customer Service Supervisor

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Best Buy

Mission & Purpose