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Customer Services Advisor - Canterbury

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Halfords

3mo ago

Applications are closed

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Canterbury

Requirements

  • Some knowledge and skills in car parts fitting and cycle repair
  • Some experience of working towards and achieving sales targets

Responsibilities

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends

FAQs

What experience do I need for this role as a Customer Services Advisor in Canterbury?

Ideally, you’ll have experience in fitting car parts and/or cycle repair, even if just as a hobby. However, we provide training to help you develop the necessary skills.

What kind of services will I be delivering as a Customer Services Advisor?

You will be delivering a wide range of fitting services, including car parts fitting, technology fitting, cycle building, and cycle servicing, in order to wow every customer.

Is Retail experience required for this role?

While Retail experience is preferred, if you can demonstrate experience in tailoring your approach in a customer-focused sales environment, we can provide the necessary training to help you succeed.

What opportunities for career development are available in this role?

We invest heavily in training to help our colleagues develop their careers. Whether you want to progress in Retail or elsewhere in the Group, we provide the support to help you achieve your ambitions.

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.