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Customer Services and Sales Manager - Reading

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IWG plc

Sep 13, 2023

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • £31K - £50K
  • Reading

Requirements

  • Passion: customer service is at the heart of what we do so you should have passion for interacting with a diverse mix of customers and their guests. We offer a comprehensive induction and lots of sales training after that so we will consider people from a range of backgrounds if you can bring your passion and positivity to every day!
  • Curiosity: You, and your team, will help existing and new customers with their business requirements and questions so curiosity and flexibility will ensure your career starts here.
  • Pride: Often the first person that future customers interact with, you will be the ‘face’ of IWG. Knowing your
  • products and services to welcome new customers into our workspace is key.
  • Drive: Working with your team, your collective drive for success will deliver results for our customers, for you and
  • for IWG. With hundreds of career opportunities, your enthusiasm for greater things will match our values,
  • Ownership: you will be responsible for delivering a world class service to your customers and make sure the quality of the workspace is perfect at all times.
  • Sales engagement: you will receive the enquiries from new customers via our sales hub and , following the IWG sales process which you will have training on, you will welcome new customers into your workspace. Retaining the customers you have in your workspace is also a priority creating an exciting community of people having a great day at work.

Responsibilities

  • Our workspace offers busy professionals the perfect place in which to work, engage and be productive. Equipped to cater for their every need, they are built creatively, with the latest technology to support even the most hectic of working demands. You will be critical to making our centers run like clockwork. Our buildings may be beautiful, and the tech top-notch, but it is people like you who really complete the experience from meeting & greeting customers to problem solving and helping our customers run their business.

Retail & Consumer Goods
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

IWG is leading the workspace revolution. Our companies help more than 2.5 million people and their businesses to work more productively. We do so by providing a choice of professional, inspiring and collaborative workspaces, communities and services. Our customers are start-ups, small and medium-sized enterprises and large multinationals, with unique goals and aspirations. They want a choice of workspaces and communities to match their needs. Through our companies we provide that choice. Regus | Spaces | No18 | Openoffice | Basepoint | Signature IWG companies now help millions of people in almost 3,300 locations in over 1,000 towns and cities across more than 110 countries. We create personal, financial and strategic value for businesses of every size. From some of the most exciting companies and well-known organisations on the planet, to individuals and the next generation of industry leaders.

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