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Customer Services Representative - Arabic Market

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cork

AI generated summary

  • You must have excellent verbal and written skills, adaptability, problem-solving abilities, an interest in diversity, and the capacity to build rapport easily.
  • You will process reservation requests via phone or email, master Marriott's reservation systems, and manage customer queries confidently in a direct manner.

Requirements

  • Customer Services Representative - Arabic
  • Excellent verbal and written skills
  • Adaptability
  • Interest in diversity
  • Problem-solving skills
  • Ability to build rapport easily

Responsibilities

  • You will be processing all reservation requests received by phone or email.
  • You will become an expert on Marriott's global reservation systems.
  • You will learn what it is to be empowered as you deal directly with our customers, including our hotels, being able to confidently manage all queries.

FAQs

What is the job title for this position?

The job title is Customer Services Representative - Arabic Market.

Where is the job located?

The job is located at CEC Cork, MacCurtain Street, Cork, Cork, Ireland, T23W2DW.

Is this position a management role?

No, this position is classified as Non-Management.

Is this a full-time position?

Yes, this is a full-time position.

What type of training will be provided?

We will provide top-class training on supporting and enhancing the customer experience, including issue resolution and time management skills.

What are the key responsibilities of this role?

Key responsibilities include processing reservation requests received by phone or email and managing customer queries.

Will I be working in a diverse environment?

Yes, the workplace is very diverse, with associates from 58 different nationalities.

What benefits are offered to employees?

Benefits include discounts with local businesses, flexible working arrangements, paid sick leave, maternity leave, health insurance, and educational assistance.

What kind of career opportunities are available within the company?

There are clear career paths and opportunities to grow across 36 departments and 95 job roles ranging from customer services to digital content management.

Is there an incentive program?

Yes, there is an incentive program available for associates.

Are there any health benefits offered?

Yes, after 90 days of employment, employees are eligible for free health insurance, which includes eye care.

Does Marriott International promote diversity?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

How can I contact the company for more information?

You can contact the company directly to find out more about the position and opportunities available.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.