FAQs
What is the job title for this position?
The job title is Customer Solutions Advisor - Full time - Highpoint.
What kind of training will I receive?
You will receive in-depth training on all the latest tech, as well as topics like leadership and coaching.
What does the recruitment process look like?
The recruitment process involves submitting your CV, completing a 15-minute assessment, having a phone chat with the Talent Acquisition team, and then coming in for an in-store interview with the Store Manager.
Is there potential for career advancement?
Yes, there are exciting opportunities to further your career into a leadership role or a head office position through our 'Future you' Intern and Work Experience programs.
What kind of leave entitlements are offered?
You will enjoy a range of leave benefits, including volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
What is the work schedule like?
You will work 38 hours over a minimum of 5 shifts, with a flexible schedule as we service customers 7 days a week.
Are there incentives for performance?
Yes, you have the opportunity to boost your earnings with performance-based rewards, including incentives and bonuses with every sale.
Is experience in technology required for this role?
Not necessarily. You will receive support and training to level up your knowledge in the ever-evolving tech industry, so being a tech expert is not a requirement.
Do we provide any benefits related to phone plans?
Yes, you will never have to pay a phone bill again as the company provides a SIM plan with unlimited calls, texts, and data.
Who can apply for this position?
To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.