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Job

Customer Success Associate

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Eulerity

•

1mo ago

đź’Ľ Graduate Job

New York

🤑 $60K - $70K

AI generated summary

  • You need 1-2 years of Account Management experience, tech savvy, great communication and organization skills, analytical, creative, and a team player. Proficient in Excel, PowerPoint, Word, and fluent in English. Let's crush it together at Eulerity!
  • You will educate, support, and strategize with business owners to maximize marketing efforts using our technology, ensuring they achieve their business goals.

Graduate Job

Sales & Business Development•New York

Description

  • Our industry-recognized proprietary software solution supports the creation, execution, and analysis of paid marketing across all major digital channels including Google Search, Social Media (Facebook / Instagram), Display, & Video. We are currently seeking an organized and communicative Customer Success Associate to support our rapidly growing client base!

Requirements

  • 1-2 years of relevant Account Management experience **Preferred: experience with Account Management at a technology company
  • Quick learner and ability to manage multiple priorities and projects
  • Excellent communication skills with the ability to educate and train clients and users
  • Very organized and keen attention to detail
  • Strong analytical and creative skills
  • Out-of-the-box thinker with problem-solving / consultative approach
  • High energy and a teamwork mentality is a must
  • Must be proficient with Excel, PowerPoint and Word
  • Excellent interpersonal and communication skills in English

Area of Responsibilities

Sales & Business Development

Responsibilities

  • Educate users on digital marketing best practices and how our platform can help them achieve business goals
  • Act as main point of contact for business owners from varying brands using our technology to market their businesses
  • Assist clients with marketing strategy and review performance on channels including but not limited to Google Adwords (Search), Facebook and Instagram (Social Media), Google Display Network, YouTube, etc.
  • Host onboarding sessions to educate new users how to activate campaigns and use the Eulerity platform
  • Understand client objectives and KPIs, and steward successful use of the Eulerity platform
  • Interface with clients through emails and phone calls to provide support and platform/marketing expertise
  • Work closely with Technical Account Managers to track media placements to ensure delivery in full, proactively analyze campaign metrics and optimize

Details

Work type

Full time

Work mode

hybrid

Location

New York

Salary

60000 - 70000 USD

Benefits

  • Salary range ($60K - $70K)
  • Comprehensive benefits - medical, dental, vision
  • Unlimited PTO
  • 401(k) match
  • Hybrid model (1-2x in office per week)