FAQs
What is the job title for this position?
The job title is Customer Value Specialist - Chadstone.
What are the working hours for this position?
This is a full-time permanent position working 38 hours per week on a Tuesday to Saturday roster.
When does this position commence?
This position commences on 10 March 2025.
Is there a language requirement for applicants?
Yes, Mandarin or Farsi speaking applicants are encouraged to apply due to our diverse demographic customer base.
What kind of training will be provided?
The first 4-6 weeks are dedicated to full-time training (Monday to Friday business hours), including classroom training, e-Learning, and on-the-floor product knowledge training.
Is a background check required for this position?
Yes, everyone who makes it through to offer will be required to complete a background check, which includes a police check.
What is the focus of the role?
The focus of the role is to connect with customers, provide health solutions, assist with claim resolutions, and ensure customers understand the value of their health insurance product.
Are there opportunities for personal development in this role?
Yes, Bupa provides support for personal development and dedicated Store Managers will help you excel in your role.
Does Bupa offer any employee health and wellbeing programs?
Yes, Bupa has launched the "Viva Healthier and Happier" program that includes comprehensive health benefits for employees.
Is Bupa an equal opportunity employer?
Yes, Bupa is an equal opportunity employer and is committed to ensuring equality in recruitment and development, welcoming applications from all backgrounds.