FAQs
What is the role of a Customs Trade Coordinator?
The Customs Trade Coordinator ensures excellent customer service by accurately handling document container details, monitoring shipment status, and maintaining relationships with clients and suppliers.
What are the working hours for this position?
The working hours are Monday to Friday from 9:00 AM to 6:00 PM CST, although hours may vary slightly depending on the supporting time zone.
Is this a remote position?
Yes, this is a remote position.
What qualifications are required for this role?
A High School Diploma or GED is required, along with at least 2 years of experience in the logistics and export/import industry. Basic Excel skills and computer experience are also necessary.
What is the expected salary range for this position?
The expected base pay range for this position across the U.S. is $23.27 - $30.00, depending on experience, education, training, and other factors.
What benefits does WM offer to employees?
WM offers a competitive total compensation package that includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, and a 401K plan with company match, as well as Paid Vacation, Holidays, and Personal Days.
Are there any specific software skills required for this job?
Yes, experience with Microsoft Office is required, with basic Excel skills being necessary for performing job tasks.
Is there a need for experience in filing customs documents?
Yes, experience with filing customs documents via government portals, such as ACE, is required.
What kind of communication skills are necessary for this position?
Strong communication skills are essential for building and maintaining relationships, confirming shipment details, and providing timely feedback to supervisors as well as team members.
Do I need to reside in a specific location to apply for this job?
Yes, candidates must live and work within the U.S. to be considered for this position.