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CX Team Member - Bradford

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Foot Locker

2mo ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Bradford

AI generated summary

  • You need 0-3 years retail experience, customer engagement skills, motivation to achieve results, ability to work independently, and flexible availability for nights, weekends, and holidays.
  • You will ensure high levels of customer satisfaction by providing excellent sales service, delivering outstanding customer experience, connecting with every customer to assess needs, and maintaining product knowledge and trends awareness. You will contribute to a positive work environment.

Requirements

  • 0-3 year of retail experience
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Initiates completion of tasks or activities without necessary supervision
  • Flexible availability – including nights, weekends, and holidays

Responsibilities

  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, outstanding customer experience, and operational expectations
  • Maintaining personal and productivity goals
  • Connects with every customer by asking open-ended questions to assess needs
  • Ability to learn and share expertise of products and trends to fit customer’s needs
  • Maintains an awareness of all product knowledge, and current or upcoming product / trends
  • Contributes to a positive and inclusive work environment

FAQs

What kind of products will I be selling as a CX Team Member in Bradford?

You will be selling athletic sneakers and apparel in our store in Bradford.

How will my success be measured in this role?

Your success will be measured through personal and productivity goals, as well as your ability to provide a great in-store experience to every Customer.

What skills are important for a CX Team Member to have?

It is important for a CX Team Member to have the ability to start natural, friendly conversations, adapt to different types of Customers, resolve issues with a smile, and work well as part of a team.

What is the work environment like for a CX Team Member in Bradford?

The work environment for a CX Team Member in Bradford is fast-paced, dynamic, and focused on providing excellent customer service to all Customers in the store.

What are some ways I can improve my individual skills on the sales floor?

You can improve your individual skills on the sales floor by staying up-to-date on the latest styles, being knowledgeable about the products you are selling, and actively seeking ways to provide a great in-store experience for every Customer.

Foot Locker

The Heart of Sneakers

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place. To learn more about the incredible impact we’re making on both our local and global communities, visit our Foot Locker LinkedIn Life pages. Our corporate headquarters is in New York City. We also have domestic US offices in St. Petersburg, FL; Camp Hill, PA; Chicago, IL; Junction City, KS; Oshkosh, WI; and Wausau, WI. Our European headquarters is in Vianen, NL. We also have international offices in Toronto, Brisbane, Heijen, Recklinghausen, Hong Kong, and Singapore. We play to win and succeed as a team. We attribute our success to the drive and intelligence of our team members. We have a firm belief that “everyone leads” at Foot Locker and are committed to leveraging the passions of our leaders across the globe. We offer our team members tools and resources to build their capabilities and cultivate a path for their career growth. It is through these ideals and strong leadership that we have and will continue to succeed as a great company.