FAQs
What type of qualities are you looking for in a CX Team Member in Edinburgh?
We are looking for individuals who are passionate about athletic sneakers and apparel, enjoy initiating friendly conversations with customers, and have the ability to adapt to different customer needs. Team players who can work towards personal and productivity goals while providing a great in-store experience to every customer are ideal for this role.
What will be the main responsibilities of a CX Team Member in Edinburgh?
The main responsibilities include engaging with customers in a natural and friendly manner, discussing and promoting athletic sneakers and apparel, resolving customer issues with a positive attitude, working as part of a team to improve sales performance, and providing a great in-store experience to every customer.
How will success be measured in this role as a CX Team Member in Edinburgh?
Success in this role will be measured through personal and productivity goals, as well as the ability to provide a great in-store experience to every customer. Sales performance and customer satisfaction are key indicators of success for a CX Team Member in Edinburgh.