FAQs
What qualities are important for a CX Team Member in this role?
It is important to have a passion for athletic sneakers and apparel, the ability to start natural conversations with customers, adapt to different customer types, and resolve issues with a smile. Being a team player and working towards personal and productivity goals are also essential qualities for success in this role.
How will success be measured for a CX Team Member in this position?
Success will be measured through personal and productivity goals, as well as the ability to provide a great in-store experience for every customer. Your performance will be evaluated based on your interactions with customers, your sales skills, and your ability to work well with the team.