FAQs
What are the main responsibilities of a CX Team Member at Shepherds Bush?
The main responsibilities include engaging with customers, sharing product knowledge, resolving customer issues, working as part of a team, and meeting personal and productivity goals.
What qualities are essential to be successful in this role?
Some essential qualities include a passion for athletic sneakers and apparel, strong communication skills, the ability to adapt to different types of customers, and a positive attitude.
How will my success in this role be measured?
Your success will be measured through personal and productivity goals, as well as your ability to provide a great in-store experience to every customer.
What are some key skills that I can improve on while working as a CX Team Member?
Some key skills that you can improve on include sales techniques, customer service skills, product knowledge, and teamwork.
What is the work environment like at Shepherds Bush?
The work environment is fast-paced, energetic, and customer-focused. You will be working closely with a team of like-minded individuals who are passionate about sports and fashion.