Logo of Huzzle

Home

Matches

Explore

Manage

Data Center Technician

image

Microsoft

18d ago

  • Job
    Full-time
    Entry Level
  • Software Engineering
    IT & Cybersecurity
  • Frankfurt

AI generated summary

  • You need a high school diploma or equivalent, IT support experience, ability to pass security screenings, and certifications like CompTIA A+, Server+, or Network+.
  • You will diagnose issues, perform quality checks, decommission hardware, escalate incidents, assist colleagues, complete training, and contribute to a positive team environment while ensuring service quality.

Requirements

  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND experience supporting IT equipment or related technology.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Responsibilities

  • Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
  • Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
  • Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
  • Assists and provides guidance to other technicians to complete challenging or complex tasks.
  • Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
  • Embodies our culture and values.

FAQs

What is the primary role of a Data Center Technician at Microsoft?

The primary role includes staging, setting up, and performing hardware deployments, as well as troubleshooting and diagnostics on equipment and performing hardware decommissions following Standard Operating Procedures.

What qualifications are required for this position?

A high school diploma, GED, or equivalent with basic knowledge of computer hardware and components, along with experience supporting IT equipment or related technology is required.

Are there any preferred qualifications for candidates?

Yes, preferred qualifications include experience supporting IT equipment, and applicable certifications such as CompTIA (A+, Server+, Network+) and Basic Structure Cabling (BSC).

What kind of training and growth opportunities does Microsoft offer for this role?

Microsoft offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Is there a requirement for a background check?

Yes, candidates will need to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Will I have the opportunity to work as part of a team?

Yes, teamwork is emphasized, and you will contribute to a positive and effective team environment by sharing information and collaborating with your peers.

What is the work environment like at Microsoft?

Microsoft fosters an inclusive work environment focused on respect, integrity, accountability, and collaboration, allowing employees to thrive both at work and beyond.

Are Microsoft Data Center Technicians involved in sustainability efforts?

Yes, the design and operations of Microsoft data centers prioritize environmental sustainability and optimization to meet changing business demands.

Is there a mentorship aspect in this role?

Yes, in this role, you will have the opportunity to develop mentoring skills by providing guidance to peers and observing experienced technicians.

What is the culture like within the Cloud Operations & Innovation team?

The CO+I team emphasizes a growth mindset, innovation to empower others, and collaboration to achieve shared goals while ensuring a commitment to an inclusive workplace culture.

image

Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.