Data Centre Critical Environment Technician (CET)

Microsoft

Jan 10

Applications are closed

Job
Full-time
Junior & Mid Level
Engineering
Facilities Management
Melbourne

Requirements

High School Diploma, GED, or equivalent AND 1+ year(s) mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.
High School Diploma, GED, or equivalent AND 3+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 2+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields) OR equivalent experience.

Responsibilities

Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs, without supervision.
Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
Under minimal oversight, perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more types of equipment (e.g., electrical, mechanical, cooling systems), correct procedures.
Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline.
Provides consultation to lower-level colleagues in troubleshooting systems and problems.
Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
Embody our culture and values.

FAQs

What is the role of a Data Centre Critical Environment Technician (CET) at Microsoft?

The CET is responsible for maintaining the critical infrastructure that keeps Microsoft’s data centres running, including performing maintenance, responding to incidents, and monitoring equipment performance.

What qualifications are required to apply for the CET position?

A High School Diploma or equivalent is required, along with 1+ year of experience in mission-critical services work, such as in data centres, oil and gas refineries, or related fields.

Are there any preferred qualifications for the CET position?

Yes, preferred qualifications include a High School Diploma with 3+ years of experience in mission-critical services or an Associate's Degree plus 2+ years of relevant experience.

Is there a background check requirement for this role?

Yes, candidates must pass a Microsoft Cloud background check and meet security screening requirements, including verification of Australian Citizenship and potential enhanced background checks.

What kind of training and development opportunities does Microsoft offer for CETs?

Microsoft offers training opportunities including Career Rotation Programs, Diversity & Inclusion training, and professional certifications to support employees' personal and professional development.

What kind of tasks will the CET perform in their role?

The CET will inspect and supervise facility equipment, respond to abnormal conditions, perform various types of maintenance, and follow established operating procedures.

Is experience in a specific field required for this position?

Candidates with experience in high-availability assembly, manufacturing, or critical infrastructure environments like data centres or hospitals are preferred.

Does the CET position require teamwork?

Yes, the CET will coordinate with other critical facilities professionals and lead onsite incident response teams, which requires strong collaboration skills.

What is the work environment like for a CET at Microsoft?

The work environment is focused on safety and quality within critical facilities operations, requiring adherence to strict safety and security protocols.

How does Microsoft ensure a culture of inclusion among its employees?

Microsoft promotes a culture of inclusion through its core values of respect, integrity, and accountability, and fosters a growth mindset that encourages collaboration and innovation.

Microsoft

Technology

Industry

10,001+

Employees

1975

Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.