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Data Entry Specialist

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Iron Mountain

18d ago

  • Job
    Full-time
    Entry Level
  • Logistics
  • Houston

AI generated summary

  • You must excel in teamwork and customer service, lift 50 lbs, use scanners and 10-key, communicate well, input data accurately, work under pressure, and be IT literate in Windows and Google packages.
  • You will process and input customer data, verify records, audit file listings, resolve data issues, coordinate with teams, and ensure compliance with safety and ISO standards.

Requirements

  • Must demonstrate good customer service and teamwork behaviors
  • Warehouse work environment requiring standing for 90% of shift
  • Ability to lift and move boxes weighing up to 50 lbs
  • Ability to use handheld scanner and 10-key punch
  • Good verbal and written communication skills
  • Ability to work and communicate confidently within a multicultural environment and with all levels of the organization
  • Ability to input a large volume of data onto the system accurately, meticulous attention to detail and ensuring that everything is input in a timely manner
  • Ability to work well under pressure and meet deadlines
  • Sufficient relevant experience working within an operational service delivery role
  • IT literate with knowledge of using all Windows and Google based packages

Responsibilities

  • Accurately process customer information and ensure completion within timed deadlines.
  • Facilitate auditing of customer generated file listings against box contents.
  • Interface and co-ordinate with operations, customer services and account management.
  • Escalate any serious operational issues immediately to the Data Entry Team Leader.
  • To carry out duties deemed necessary by Iron Mountain management.
  • Ensure compliance with Health and Safety (including Fire and First Aid) & ISO standards, as well as IM policies and procedures.
  • Responsible for processing client information from transmittal sheets and boxes and inputting data.
  • Use the system to verify customer records.
  • Transmit data to customers.
  • Research and resolve system data issues.

FAQs

What are the primary responsibilities of a Data Entry Specialist at Iron Mountain?

The primary responsibilities include accurately processing customer information, facilitating audits of file listings, interfacing with operations and customer services, escalating operational issues, ensuring compliance with health and safety standards, and inputting client data.

What is the work environment like for this position?

The work environment is in a warehouse setting that requires standing for about 90% of the shift.

Is physical capability important for this job?

Yes, the role requires the ability to lift and move boxes weighing up to 50 lbs.

What skills are necessary for a Data Entry Specialist?

Key skills include good customer service, teamwork, strong verbal and written communication, attention to detail, the ability to work under pressure, and proficiency in using Windows and Google-based packages.

How does Iron Mountain ensure compliance with health and safety standards?

Employees are required to follow Health and Safety regulations, including Fire and First Aid protocols, as well as adhere to ISO standards and Iron Mountain's policies and procedures.

What kind of experience is preferred for applicants?

Sufficient relevant experience in an operational service delivery role is preferred for applicants.

Will I need to interact with customers in this role?

Yes, the role involves interfacing and coordinating with operations, customer services, and account management, as well as demonstrating good customer service skills.

How is data accuracy ensured in this position?

The position requires meticulous attention to detail and the ability to input a large volume of data accurately and efficiently within deadlines.

What should I do if I need special accommodations during the application process?

If you require special accommodations due to a physical or mental disability, please reach out to Iron Mountain by sending an email to accommodationrequest@ironmountain.com.

Does Iron Mountain offer equal employment opportunities?

Yes, Iron Mountain is committed to a policy of equal employment opportunity and recruits applicants without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, veteran status, or any other factor prohibited by law.

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Iron Mountain

We protect and manage physical and digital assets from creation to disposition so you can transform your business.

Consulting
Industry
10,001+
Employees
1951
Founded Year

Mission & Purpose

Iron Mountain is a leading information management company that specializes in secure storage and data protection solutions. Their ultimate mission is to help businesses and organisations manage and protect their critical information assets, including physical records, digital data, and sensitive documents. With a focus on security and compliance, Iron Mountain offers secure storage facilities, data backup and recovery services, and information governance solutions to safeguard valuable information from loss, theft, or unauthorised access. Their purpose is to empower clients with reliable and efficient information management solutions, enabling them to focus on their core business and confidently navigate the challenges of the digital age while adhering to regulatory requirements.