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Demand Planning Manager

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RingCentral

26d ago

  • Job
    Full-time
    Senior Level
  • Logistics
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You need 5+ years in demand planning, a relevant degree, expertise in CRM and supply chain tools, strong analytical skills, attention to detail, and adaptability, plus willingness for night shifts and hybrid work.
  • You will forecast demand, analyze data and trends, collaborate with teams, manage inventory, improve processes, and drive data-driven decisions for efficient supply planning and customer satisfaction.

Requirements

  • 5+ years of experience in demand planning, forecasting, or related fields.
  • Strong knowledge of demand planning, inventory management, and forecasting techniques.
  • Bachelor’s degree in Business, Supply Chain, Industrial Engineering, Statistics or equivalent education and experience.
  • Process Improvement. Experience in process improvement initiatives, including driving supply chain systems to maturity.
  • Tools Expertise. Experience in CRM tools such as Salesforce and Supply Chain Planning tools.
  • Analytical and Problem-Solving Skills: Strong ability to analyze data and identify trends, gaps, and improvement opportunities in demand forecasting.
  • Communication and Collaboration: Team player. Excellent interpersonal skills to effectively communicate with cross-functional teams and influence decision-making.
  • Attention to Detail: Accuracy in demand forecasts and thoroughness in data analysis.
  • Adaptability: Agile and responsive to changing market conditions, demand variability, and new business needs.
  • Passionate and high energy. Able to work on multiple projects simultaneously.
  • Shift. Willing to work on night shift.
  • Work set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas).

Responsibilities

  • Global Forecasting and Demand Planning. Responsible for the Global forecasting and Demand planning of products for RingCentral. Utilize advanced forecasting techniques and sales opportunity pipeline to create and adjust demand plans. Gather monthly forecast data from partners and incorporate suitably into regional demand plans. Regularly review and update forecasts to reflect new data, trends, and business changes.
  • Leads Planning Activities. This role is highly collaborative and leads planning activities including aggregation of demand, supply alignment, analytics, and drives maturity of planning systems to the ultimate delight of our customers.
  • Analysis of Historical Data, Market Trends, and Customer Insights: This role involves analyzing historical sales data, market trends, and customer insights to create reliable demand plans that drive inventory and production decisions, supporting efficient operations and high customer satisfaction. Develop and maintain accurate demand forecasts by analyzing historical sales data, market trends, and customer insights.
  • Receive, Analyze, and Process Monthly Data. Receive and process accurate monthly shipment data from distributors and stocking locations to ensure reliable input for forecasting. Analyze consumption data by product, channel, and region; adjust supply plans; and align distributor inventory as required.
  • Collaborate with Partners. Track large deals and work closely with Sales Ops, Deal Desk, and Sales teams. Support regional sales, marketing, and product teams with associated product availability, product launches, product transition plans, and customer engagements. Work closely with demand planning, sales, and marketing to align supply plans with business objectives and promotional activities. Partner with supply planning and supply chain managers to ensure that demand forecasts are effectively translated into inventory requirements.
  • Improve and Communicate Forecasts. Responsible for improving forecast accuracy and highlighting key demand drivers for adequate supply planning. Communicate forecast adjustments to stakeholders, ensuring alignment across the organization.
  • Manage Inventory. Set optimal inventory levels by considering lead times, service levels, and forecast accuracy. Monitor demand variability to reduce stockouts and excess inventory, contributing to better inventory turns and reduced holding costs. Manage safety stock levels and establish contingency plans for demand surges or shortages.
  • Gap Analysis and Process Improvement. Conduct detailed analysis on demand trends, sales patterns, and forecast accuracy to drive improvements. Generate and present reports on forecast accuracy, demand variability, and inventory metrics to management. Identify gaps or improvement opportunities in the demand planning process and propose actionable solutions. Lead initiatives to improve demand planning processes, tools, and systems to enhance accuracy and efficiency. Develop the company’s S&OP processes for continued improvement in performance and cross-functional engagement.
  • Decision Making. Drive demand planning best practices across the organization and champion data-driven decision-making.

FAQs

What is the main responsibility of the Demand Planning Manager?

The main responsibility of the Demand Planning Manager is to oversee global forecasting and demand planning of products for RingCentral, including leading planning activities, analyzing and processing data, and collaborating with partners.

What qualifications are required for this role?

Candidates must have 5+ years of experience in demand planning, forecasting, or related fields, strong knowledge of demand planning and forecasting techniques, and a Bachelor's degree in Business, Supply Chain, Industrial Engineering, Statistics, or equivalent education and experience.

Is there a specific experience required in process improvement initiatives?

Yes, experience in process improvement initiatives, particularly in driving supply chain systems to maturity, is desired.

What software tools should candidates be familiar with?

Candidates should have experience with CRM tools such as Salesforce and Supply Chain Planning tools.

Will the Demand Planning Manager need to work with other departments?

Yes, the role is highly collaborative, working closely with Sales Ops, Deal Desk, Sales teams, and regional marketing to align supply plans with business objectives and promotional activities.

What are the working hours for this position?

The Demand Planning Manager role requires candidates to be willing to work the night shift.

What is the work setup for this position?

The work setup is hybrid, requiring employees to be in the office for 10-11 days per month, with locations in Cubao or Ortigas.

What benefits are offered to employees?

Employees are offered a comprehensive HMO package (medical and dental), paid time off and sick leave, quarterly performance bonuses, and employee assistance and wellness programs.

Is there a focus on diversity and equal opportunity in hiring?

Yes, Acquire BPO is an equal-opportunity employer that values diversity and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

How does the company support career development?

Acquire BPO offers excellent career development programs along with competitive compensation and benefits packages.

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RingCentral

A leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center.

Technology
Industry
5001-10,000
Employees
1999
Founded Year

Mission & Purpose

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®,  the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.