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Dental Assistant - Receptionist | Bupa Dental South Melbourne

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Bupa

15d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Healthcare
  • Melbourne

AI generated summary

  • You should have local dental practice experience, a passion for patient care, strong organizational skills, reliability, and the ability to connect with patients cheerfully.
  • You will provide exceptional customer service, prepare patients for treatment, assist dentists, manage appointments, handle payments, ensure infection control, and oversee patient care.

Requirements

  • Experience working at a local Australian Dental practice highly regarded
  • Passionate about customer service / patient care
  • Organised with attention to detail
  • A proven track record of punctuality and reliability
  • Ability to build rapport with patients, in a cheerful, light-hearted manner

Responsibilities

  • Develop and maintain positive relationships by providing excellent customer service to our patients
  • Prepare patients & facilities for dental treatment
  • Deliver quality chairside assistance to our Dentists
  • Meeting and greeting patients, providing a great first impression
  • Booking and amending appointments, answering the phone, updating patient records
  • Handling payments
  • Provide instrument sterilisation and infection control solutions
  • Maintain and implement infection control standards and procedures
  • Patient care from entry to the surgery and recall management

FAQs

What are the working hours for the Dental Assistant - Receptionist position?

The working hours are Monday to Thursday, from 7:45 am to 5:45 pm.

Where is Bupa Dental South Melbourne located?

We are conveniently located on Albert Road, with free onsite parking and just a 6-minute walk from the tram stop on Toorak Rd/St Kilda Rd.

What types of duties will I be responsible for in this role?

You will be responsible for providing excellent customer service, preparing patients and facilities for dental treatment, delivering chairside assistance, booking appointments, handling payments, maintaining infection control standards, and managing patient care.

Is prior experience required for this position?

Yes, experience working at a local Australian Dental practice is highly regarded for this role.

What qualities are important for this role?

Important qualities include being passionate about customer service and patient care, being organized with attention to detail, having a proven track record of punctuality and reliability, and the ability to build rapport with patients in a cheerful manner.

Are there opportunities for career progression within Bupa Dental?

Yes, there are opportunities for career progression into various roles such as Clinical Coordinator or Practice Manager through our Future Leaders Program.

Does Bupa offer any discounts or benefits to employees?

Yes, Bupa provides significant product and service discounts, including up to a 40% discount on health insurance, as well as paid parental leave and other standard leave entitlements.

Is Bupa Dental an equal opportunity employer?

Yes, Bupa is committed to ensuring equality in recruitment, development, retention, and promotion of staff, and no one is disadvantaged based on gender, cultural background, disability, sexual orientation, or identity.

How can I apply for this position?

If you are interested in this opportunity, you can click now and 'Apply' to submit your application.

When will applications be reviewed?

Applications will be reviewed as soon as they are received.

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.