FAQs
What are the working hours for the Dental Receptionist position?
The working hours for the Dental Receptionist position are Monday to Friday, from 7:45 AM to 5:00 PM.
Is previous experience required for this position?
Experience working in a dental, medical, or other health-care office is preferred, but it is not explicitly required.
What responsibilities will the Dental Receptionist have?
The Dental Receptionist will be responsible for greeting patients, scheduling appointments, handling phone calls, confirming appointments, maintaining patient accounts, and ensuring a clean and friendly waiting area.
Do I need to have knowledge of insurance plans to apply?
While not required, knowledge of insurance plans (HMO/PPO) is considered a plus for applicants.
How important are customer service skills for this role?
Exceptional customer service skills are essential for this role, as the receptionist is the first line of service for patients and visitors.
Will I need to manage appointment confirmations and cancellations?
Yes, managing appointment confirmations and following up on no-shows or cancellations is part of the responsibilities of the Dental Receptionist.
What type of environment will I be working in?
You will be working in a dental office, where providing excellent patient care and maintaining a friendly atmosphere is prioritized.
Are there opportunities for advancement in this position?
While the job description does not specify, opportunities for advancement may exist within the organization, depending on performance and available positions.
Is this a full-time position?
Yes, this is a full-time position.