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Department Manager - Designer Menswear (Trafford)

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Selfridges

8d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Manchester
  • 20d left

AI generated summary

  • You must be commercially minded, collaborative, a retail expert, a good communicator, a motivational leader, adaptable, proactive, and exemplify our values as a respected colleague.
  • You will manage sales strategy, mentor your team, ensure compliance, achieve stock loss KPIs, enhance visual merchandising, and maintain high standards through daily checks and feedback.

Requirements

  • Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance
  • Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together
  • A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities
  • A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike
  • A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change
  • Adaptable. Prioritising is one of your skills and you know how to keep you team calm and focused in times of change
  • Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success
  • An example of our values, a trusted and respected colleague

Responsibilities

  • Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights
  • Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise
  • Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges
  • Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available
  • Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few
  • Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures
  • Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training
  • Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers
  • Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements

FAQs

What is the main responsibility of a Department Manager in Designer Menswear at Selfridges?

The main responsibility is to oversee the own bought and concession department and strategy, identifying opportunities and risks using external market trends and competitor insights.

What skills are required for this role?

Key skills required include being commercially minded, collaborative, a retail expert, a good communicator, a leader, adaptable, proactive, and embodying the company values as a trusted and respected colleague.

What type of environment does this role operate in?

This role operates in a customer-focused, fast-paced, and high-volume retail environment.

Is there a specific focus on team management in this role?

Yes, the Department Manager is responsible for managing and leading their team, providing regular feedback and coaching, as well as creating development plans for team members.

What qualifications or experience are expected for applicants?

Applicants are expected to have experience in retail management, with a strong track record of driving performance and sales in a similar environment.

Are there specific goals related to stock management?

Yes, achieving stock loss KPIs through effective management of procedures and team training is a key responsibility.

What benefits are offered with this job?

The salary is competitive and includes additional benefits, although specific benefits are not detailed in the job description.

Is the position permanent?

Yes, the contract type for this position is permanent.

What is the closing date for applications?

The closing date for applications is 31 October 2024.

Where is this position located?

This position is located in Manchester, United Kingdom.

Selfridges

A Top 10 Most Loved Workplace in the UK for 2022 By Newsweek International

Retail & Consumer Goods
Industry
1001-5000
Employees
1909
Founded Year

Mission & Purpose

Selfridges is a high-end department store chain in the UK, known for offering a wide range of luxury products, including fashion, beauty, homeware, and gourmet food. Their ultimate mission is to provide an extraordinary shopping experience that delights and inspires customers. The purpose of Selfridges is to curate an exceptional selection of high-quality and exclusive products, combined with innovative retail experiences and outstanding customer service. They aim to be a leader in the retail industry by continuously evolving, embracing sustainability, and creating a destination where customers can discover the latest trends and enjoy a unique and immersive shopping environment.