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Department Manager, Men's - New York, NY - SOHO



23d ago

  • Job
    Senior Level
  • Hospitality & Retail
  • $100K - $105K
  • New York City

AI generated summary

  • You need 5+ years in luxury retail, strong results-driven attitude, top-notch communication skills, POS and inventory experience, RTW knowledge, a possible language, a collaborative mindset, flexibility for nights/weekends/holidays, and ability to lift up to 10 lbs.
  • You will lead, develop, and motivate the Men's Department team, driving sales, building client relationships, implementing business strategies, and ensuring operational excellence at Fendi in SOHO, New York.


  • Minimum 5 years’ related experience, luxury retail preferred.
  • Strong drive for results; goal oriented.
  • Excellent communication skills: the ability to communicate effectively both verbally and in writing.
  • Ability to use POS system and its inventory management functions.
  • RTW experience preferred.
  • Foreign language skills are a plus.
  • Ability to work in a collaborative team environment.
  • Ability to lift boxes/weight up to 10 lbs.
  • Organizational and strong digital literacy required.
  • Must have flexible availability, some nights, weekends, and holidays.


  • Team Management and Development:
  • Ensure Client Advisors deliver the Fendi Client Journey to every individual. Support them with consistent mentoring, identifying their development and training needs, partner with the Training Manager to tailor individual action plans.
  • Set individual and team goals, and sales targets; proactively assess and handle performance against expectations.
  • Identify, recruit talent and secure succession plans in collaboration with the Store Manager.
  • Implement Development Plans for high potential talent.
  • Lead and empower the team to drive business, build a positive and harmonious work environment and champion collaboration.
  • Client and Business Development:
  • Drive sales within category and across the store.
  • Support the team in building long term Client relationship, using all clienteling tools.
  • Establish a Client-centric mentality in store to ensure the highest level of Client experience.
  • Communicate and encourage the team on corporate strategy and relevant business information (animate morning briefings, training, etc.).
  • Develop the business of your Department, by encouraging a comprehensive and strategic understanding of it and relating to all relevant partners.
  • Develop and implement action plans to boost business and improve product performance, using visual merchandising, clienteling, training and team management.
  • Be aware of competition.
  • Selling & Floor Management:
  • Act as a role model demonstrating sales and clienteling leadership to the team, supporting them with their own sales, encouraging cross-selling and Client retention.
  • Build and develop own Client portfolio.
  • Ensure business opportunities are improved through efficient sales floor management and client hosting.
  • Provide consistent and qualitative feedback and mentor team.
  • Operations:
  • Ensure policies, standards and Fendi procedures are communicated and implemented.
  • Be accountable for inventory management of respective product categories.
  • Support Store Manager in staff planning ensuring the best match to traffic and with the objective to improve sales and provide an outstanding client experience.
  • Visual Merchandising:
  • Ensure there is a business strategy behind VM moves and follow launch pad area.
  • Participate to floor rotations with VM team.
  • Ensure visual maintenance is done throughout the day.


What are the qualifications required for the Department Manager, Men's role at Fendi in SOHO, New York?

Minimum qualifications include at least 5 years of related experience in luxury retail, strong goal orientation, excellent communication skills, familiarity with POS systems and inventory management, and preference for experience in ready-to-wear (RTW). Additional language skills and flexibility in availability are also desired.

What are the key responsibilities of the Department Manager, Men's at Fendi in SOHO, New York?

The main responsibilities include team management and development, client and business development, selling and floor management, operations management, and visual merchandising. The Department Manager must lead and mentor their team, drive sales and client relationships, ensure operational efficiency, and maintain a visually appealing store layout.

How can potential candidates apply for the Department Manager, Men's position at Fendi in SOHO, New York?

Interested candidates can apply by submitting their resume and cover letter through Fendi's official career website or by contacting the HR department directly. Additional information on application requirements and deadlines can be found on the company's website.

What are some of the key skills that the Department Manager, Men's should possess for this role at Fendi in SOHO, New York?

Key skills for this role include strong leadership abilities, effective communication skills, goal-oriented mindset, proficiency in using POS systems, understanding of inventory management, organizational skills, flexibility in availability, and a collaborative team spirit. Additional language skills and experience in ready-to-wear fashion are also beneficial.

What are some of the key performance indicators that the Department Manager, Men's will be measured against at Fendi in SOHO, New York?

The Department Manager will be evaluated based on their team's sales targets achievement, client relationship-building success, operational efficiency, visual merchandising impact, and overall store performance. Success in leading and mentoring their team, driving business growth, and maintaining high standards of client experience will be critical for performance evaluation.

Retail & Consumer Goods
Founded Year

Mission & Purpose

The house of FENDI was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first FENDI boutique – a handbag shop and fur workshop followed. Soon winning international acclaim, FENDI emerged as a brand renowned for its elegance, craftsmanship, innovation and style. The collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years, in 1992 Silvia Venturini Fendi seconded him in the Artistic Direction. In 1994 she is given responsibility of Leather Goods Accessories and then the direction of the Menswear line. In 2000 the LVMH Group acquires FENDI becoming in 2001 its majority shareholder. In September 2020 Kim Jones is appointed Artistic Director of Couture and Womenswear, while Delfina Delettrez Fendi, fourth generation of the Fendi family, joins the Maison as Artistic Director of Jewelry. Today FENDI is synonymous with quality, tradition, experimentation and creativity.