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Department Manager - Retail Apparel store

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Logistics

AI generated summary

  • You need strong communication, leadership, team management, and problem-solving skills. A graduate with 3 years' experience, you must adapt under pressure, be customer-centric, and proficient in Excel.
  • You will manage inventory, achieve sales targets, implement SOPs, train staff, control shrinkage, and gather consumer feedback to optimize performance and enhance customer experience.

Requirements

  • Communication
  • Leadership
  • Team Management
  • Good Listener
  • Problem Solving
  • Adaptability
  • Graduation
  • 3 Yr's Minimum
  • Ability to work under pressure
  • Number proficiency
  • Customer Centricity
  • Excel Knowledge
  • Good communication skills
  • Analytical & Presentation Skills

Responsibilities

  • Achieve revenue, gross margin
  • Control inventory level and shrinkage
  • Adhere to Mockshop guidelines
  • 100% SOP Implementation
  • Statutory Compliance
  • Achieve AOP
  • SOP Implementation and Adherence in department
  • People Management
  • Inventory control
  • Competition update
  • Achievement of Targeted Annual Operations Planning(AOP), Gross Margin and Sales Per Square Foot (SPSF)
  • Increase margins and minimize expenses
  • Control shrinkage
  • Achieve higher average transaction value per customer
  • Control Attrition
  • Product knowledge, brand differentiation
  • Optimize manpower resource for category
  • Functional and behavioral training
  • Update category and store associates on latest development in new product/brands and presentation/selling technique
  • SOP Implementation and Adherence in department
  • Achieve targeted ATS(Available to Ship) and Conversion
  • Mystery Shopping Findings and Improvement
  • Gather consumer data for feedback
  • Adhere to Mockshop guidelines

FAQs

What is the job title for this position?

The job title is Department Manager for a retail apparel store.

Where is this position located?

The position is located in Khamgaon, Akola, Buldhana, and Chandrapur.

What are the primary responsibilities of a Department Manager?

The primary responsibilities include overseeing daily operations, ensuring exceptional customer service, driving departmental performance, managing inventory, and implementing SOPs.

What qualifications are required for this position?

A minimum of a graduation degree and at least 3 years of relevant experience are required.

What competencies are needed to succeed in this role?

Functional competencies include the ability to work under pressure, number proficiency, customer centricity, and Excel knowledge. Behavioral competencies include good communication skills and analytical & presentation skills.

Is previous retail experience required for this position?

Yes, a minimum of 3 years of experience in a retail environment is required.

What are the key performance indicators (KPIs) for this role?

Key performance indicators include achieving revenue and gross margin targets, controlling inventory levels and shrinkage, and implementing SOPs.

Who will I interact with in this position?

In this position, you will interact with subordinates, customer sales associates, the housekeeping team, support functions, and external vendors and brand supervisors.

Is there an opportunity for career growth in this role?

Yes, possible next role movement could be to a Store Manager position.

What is the company behind this position?

The position is with Reliance Retail, which is India's largest and fastest-growing retailer.

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.