You need experience in leading a team, delivering customer service, coaching others, meeting deadlines, achieving sales targets, and a commitment to personal development; technical knowledge is a plus.

You will support store management, ensure exceptional customer service, demonstrate enthusiasm for products, and adhere to security and stock loss protocols as a key holder.

Hospitality & Retail

United Kingdom

Preston

Large

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow. 

Retail & Consumer Goods

Halfords

Retail

<ul><li>Ready to take the next step in your Retail career?&nbsp;Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.</li></ul>

Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.

Department Supervisor - Halfords

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 <p>£12.24 per hour</p> 
 <p> Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you’ll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers.</p> 
 <p> A key part of the sales floor leadership team, you’ll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you’ll have an infectious enthusiasm for our products and services.</p> 
 <p> You’ll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures.</p> 
 <p> Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.</p> 
 <p> To be successful in this role you'll need:</p> 
 <ul> 
  <li>Experience of supervising or leading a small team</li> 
  <li>Experience of delivering great customer service ideally in a retail sales or a services business environment</li> 
  <li>Experience of delivering on the job training / coaching to others</li> 
  <li>Experience of working to tight deadlines</li> 
  <li>A track record of achieving exceptional results against sales targets</li> 
  <li>Ideally, you will also have some technical knowledge and skills in motoring or cycling, but this is not essential as technical training is provided – a commitment to your own development is essential!</li> 
 </ul> 
 <p>We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:</p> 
 <ul> 
  <li>Store discount, with 25% off most products across Halfords and Tredz</li> 
  <li>Employee discount, with up to 50% off your garage bills at Halfords Autocentre</li> 
  <li>Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies</li> 
  <li>Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more</li> 
  <li>Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week</li> 
  <li>Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced</li> 
  <li>Life Assurance</li> 
  <li>Uniform</li> 
  <li>Option to join our Sharesave scheme: save to purchase shares at a 20% discount</li> 
  <li>Cycle to Work scheme</li> 
  <li>Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future</li> 
  <li>Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services</li> 
 </ul> 
 <p>We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.</p>
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Department Supervisor

Requirements

Responsibilities

Halfords

Mission & Purpose