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Department Supervisor - Marlborough (Calgary N.E)

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
  • Calgary

AI generated summary

  • You must have flexibility, strong organization skills, and 1-2 years of supervisory experience to excel as a Department Supervisor at our Marlborough location in Calgary N.E.
  • You will lead associates to provide outstanding customer service, manage staffing levels, drive sales, maintain inventory, resolve customer issues, and ensure safety protocols are followed in a retail environment.

Requirements

  • Ability to work a flexible schedule; including days, evenings and weekends
  • Excellent organizational, interpersonal and customer service skills
  • Excellent decision making ability and problem solving skills
  • 1-2 years experience as a supervisor / leading teams

Responsibilities

  • Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product knowledge
  • Ensuring department staffing levels meet business needs
  • Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
  • Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive sales
  • Maintaining 100% in stock and overhead organizational plans
  • Investigating, resolving and escalating customer issues as appropriate
  • Communicating store sales, event and promotional activities through rallies and weekly department meetings
  • Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed

FAQs

What are the benefits offered for full-time associates in this position?

Health and Dental Benefits, Profit Sharing and Stock Purchase Plan, Paid Training & Career Development, Tuition Reimbursement.

What is the main responsibility of a Department Supervisor in this role?

The main responsibility is to lead and inspire associates to provide exceptional customer service, achieve top line sales and maintain department staffing levels.

What skills are necessary to be successful in this role?

Excellent organizational, interpersonal and customer service skills, strong decision-making and problem-solving abilities, and at least 1-2 years of experience as a supervisor or leading teams.

How does a Department Supervisor communicate with their team?

Department Supervisors communicate through rallies, weekly department meetings, and ongoing feedback to maintain a strong team and achieve department goals.

How does a Department Supervisor ensure safety and asset protection standards are followed?

Department Supervisors ensure that all safety and asset protection standards and protocols are clearly communicated to the team and consistently enforced.

careers.homedepot.com

Retail & Consumer Goods
Industry
10,001+
Employees
1979
Founded Year

Mission & Purpose

The Home Depot, the world’s largest home improvement specialty retailer, values and rewards dedicated, knowledgeable, and experienced professionals. We operate over 2,200 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, Canada, and Mexico. All of our associates have one thing in mind — helping our customers build and improve their homes. Join The Home Depot team today and see for yourself why we are consistently ranked as a top Fortune 500 company.