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Design Coordinator

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Actalent

11d ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Design
  • Gilberts

AI generated summary

  • You need a Design or Architecture degree, 2+ years in a sales support role, project coordination skills, and local presence. Strong communication and design process knowledge are essential.
  • You will manage inquiries, coordinate orders, maintain client relationships, analyze reports, oversee project flow, and communicate updates with internal teams and customers.

Requirements

  • - Bachelor's Degree within Design, Architecture, or related field
  • - UX/UI backgrounds are not applicable, must be physical design/production
  • - US accredited
  • - Minimum 2+ years of work experience in a sales support role
  • - ie: Designer at a furniture or lighting showroom, Account Manager/Coordinator for a Design firm that produces their own product
  • - This must be professional, postgraduate experience not including internship experience
  • - Ability to coordinate projects between multiple departments
  • - Able to work in a fast-paced environment
  • - Knowledge of the design process
  • - Excellent communication, customer service, and multi-tasking abilities
  • - Must be local- this role is in office, remote on Fridays once approved by management

Responsibilities

  • - Fields inquiries relating to the physical and technical aspects of products
  • - Coordinates with internal teams to find solutions for unique products or installations
  • - Receives, processes, and manages multiple incoming orders with unique requirements and timelines
  • - Creates and maintains strong relationships with customers, sales reps, and designers
  • - Creates, runs, and analyzes sales and pipeline reports
  • - Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget
  • - Analyzes initial project requirements
  • - Updates internal databases as project status changes
  • - Produces order acknowledgements for each project
  • - Maintains and archives internal and external communication for each project using NetSuite and Outlook
  • - Continues to communicate directly with designers and engineers after project handoff
  • - Follows up on status of samples and drawings completed during quotation phase
  • - Works with Architectural Project Managers to establish large project timelines and phasing
  • - Attends weekly meetings with Production and Engineering to review time sensitive projects
  • - Works with Architectural Project Managers to provide problem resolution. Provides verbal and written reports with issues, implications, and potential courses of action, as required.
  • - Leads project intake meetings and communicate next steps and timelines with clients
  • - Provides subject matter expertise on product designs, as needed
  • - Updates customers on shop drawing status and requests additional information, as needed
  • - Communicates tracking information to customer once project has shipped
  • - Provides support to assigned reps
  • - Sends bi-monthly project reports to reps

FAQs

What is the job title for this position?

The job title for this position is Design Coordinator/Account Manager.

Who does the Design Coordinator report to?

The Design Coordinator reports to the Manager of Account Management.

What are the primary responsibilities of the Design Coordinator?

The primary responsibilities include project tracking, coordination with internal teams, and communication with clients and representatives throughout the project lifecycle.

What qualifications are required for this role?

A Bachelor's Degree in Design, Architecture, or a related field, along with a minimum of 2+ years of professional experience in a sales support role, is required.

Is experience in UX/UI applicable for this position?

No, UX/UI backgrounds are not applicable; candidates must have experience in physical design/production.

Can candidates work remotely for this role?

This role is primarily in-office, but remote work is allowed on Fridays once approved by management.

What skills are essential for the Design Coordinator position?

Essential skills include the ability to coordinate projects between multiple departments, excellent communication, customer service, multitasking abilities, and knowledge of the design process.

How does Actalent promote diversity and inclusion?

Actalent promotes diversity and inclusion by hiring diverse talent, maintaining an inclusive environment, building a culture of care and engagement, and ensuring growth opportunities for all employees.

Does Actalent provide reasonable accommodations for applicants with disabilities?

Yes, Actalent provides reasonable accommodations for applicants with disabilities. Candidates can request accommodations by emailing actalentaccommodation@actalentservices.com.

What is Actalent’s stance on equal opportunity employment?

Actalent is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.