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Design Coordinator

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Actalent

Yesterday

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Design
  • Gilberts

AI generated summary

  • You need a Bachelor's in Design/Architecture, 2+ years in a sales support role, project coordination skills, and strong communication abilities. Local candidates only; in-office with remote Fridays.
  • You will manage inquiries, coordinate with teams, process orders, maintain relationships, analyze reports, control project flow, communicate updates, resolve issues, and support sales reps.

Requirements

  • * Bachelor's Degree within Design, Architecture, or related field
  • * UX/UI backgrounds are not applicable, must be physical design/production
  • * US accredited
  • * Minimum 2+ years of work experience in a sales support role
  • * ie: Designer at a furniture or lighting showroom, Account Manager/Coordinator for a Design firm that produces their own product
  • * This must be professional, postgraduate experience not including internship experience
  • * Ability to coordinate projects between multiple departments
  • * Able to work in a fast-paced environment
  • * Knowledge of the design process
  • * Excellent communication, customer service, and multi-tasking abilities
  • * Must be local- this role is in office, remote on Fridays once approved by management

Responsibilities

  • Fields inquiries relating to the physical and technical aspects of products
  • Coordinates with internal teams to find solutions for unique products or installations
  • Receives, processes, and manages multiple incoming orders with unique requirements and timelines
  • Creates and maintains strong relationships with customers, sales reps, and designers
  • Creates, runs, and analyzes sales and pipeline reports
  • Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget
  • Analyzes initial project requirements
  • Updates internal databases as project status changes
  • Produces order acknowledgements for each project
  • Maintains and archives internal and external communication for each project using NetSuite and Outlook
  • Continues to communicate directly with designers and engineers after project handoff
  • Follows up on status of samples and drawings completed during quotation phase
  • Works with Architectural Project Managers to establish large project timelines and phasing
  • Attends weekly meetings with Production and Engineering to review time sensitive projects
  • Works with Architectural Project Managers to provide problem resolution. Provides verbal and written reports with issues, implications, and potential courses of action, as required.
  • Leads project intake meetings and communicate next steps and timelines with clients
  • Provides subject matter expertise on product designs, as needed
  • Updates customers on shop drawing status and requests additional information, as needed
  • Communicates tracking information to customer once project has shipped
  • Provides support to assigned reps
  • Sends bi-monthly project reports to reps

FAQs

What is the job title for this position?

The job title for this position is Design Coordinator/Account Manager.

What qualifications are required for the Design Coordinator role?

A Bachelor's Degree within Design, Architecture, or a related field is required, along with a minimum of 2+ years of professional experience in a sales support role.

Is experience with UX/UI applicable for this position?

No, UX/UI backgrounds are not applicable; the role requires experience in physical design or production.

Can applicants from outside the U.S. be considered for this role?

No, the role is specified for candidates with degrees from U.S. accredited institutions.

Is this position only for experienced professionals?

Yes, the role requires professional, postgraduate experience that does not include internship experience.

What kind of work environment can I expect in this position?

You can expect a fast-paced work environment as the Design Coordinator will coordinate projects between multiple departments.

Will I be required to conduct meetings with clients?

Yes, the Design Coordinator will lead project intake meetings and communicate next steps and timelines with clients.

Are there opportunities for career growth within the company?

Yes, Actalent emphasizes growth opportunities for its employees as part of its culture of care, engagement, and recognition.

What is the hybrid work model for this position?

This role is primarily in-office, but remote work is permitted on Fridays once approved by management.

Does Actalent have a diversity policy?

Yes, Actalent is committed to diversity, equity, and inclusion, ensuring an environment that supports diverse talent and opportunities for all employees.

How can I request accommodations during the application process?

You can request reasonable accommodations by emailing actalentaccommodation@actalentservices.com for assistance with the application or interview process due to a disability.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.