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Design Operations - Staff Program Manager



29d ago

  • Job
    Senior Level
  • Design
  • £116.8K - £208.5K

AI generated summary

  • You must have 7+ years in tech program management, a track record of improving operational efficiency, problem-solving skills, exceptional organization, great communication, cross-functional relationship building, planning/tracking tool proficiency, software launch experience, and executive-level communication skills.
  • You will streamline design operations, manage projects, drive process improvements, collaborate with design leadership, and mentor others in program management best practices at Samsara.


  • 7+ years in program management in the tech industry
  • Track record of delivering results that demonstratively improve operational efficiency
  • A natural problem solver and strategic thinker, who has a passion for creating a structured approach to solving complex problems, breaking down ambiguous problems and turning them into actionable solutions
  • Highly organized with exceptional attention to detail, with an ability to prioritize and manage multiple cross-functional projects with constrained resources and tight deadlines
  • Exceptional communication skills. Comfortable presenting to executives, internal stakeholders, and external customers. Able to successfully adapt your style and leverage strong listening skills to inform your approach
  • Ability to build strong relationships with cross-functional partners and senior leadership across Product, Engineering, and Marketing
  • Versed in planning and tracking tools such as Airtable, JIRA, and Confluence
  • Experience with managing software launches
  • Executive-level experience and communication skills


  • Launch and manage initiatives that improve our design org’s operations, including building, managing, and identifying operational improvements to design workflows
  • Manage design execution across the organization, in partnership with Design leadership
  • Proactively identify and mobilize process improvements that yield higher output, efficiency, and quality
  • Collaborate with design team leadership in key project planning decisions, including requirements gathering, scheduling, resource allocation, and coordinating teams and approval processes.
  • Communicate broadly to cross-functional leadership on goal & process
  • Teach and advocate for program management best practices throughout the organization
  • Mentor other Program Managers
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices


What are some examples of strategic programs that the Staff Program Manager for Design Operations may work on?

Examples of strategic programs may include design system process development, quarterly planning, feature development processes, feature development playbooks, and more.

What skills are required for this role?

Validated project management skills, strong business acumen, the ability to lead cross-functional teams, and deliver impact at scale are required for this role.

Who does the Staff Program Manager for Design Operations report to?

The Staff Program Manager for Design Operations reports to the Head of Product Design at Samsara.

What is the main focus of this role?

The main focus of this role is to own Design Operations for the R&D organization, working closely with the Design Leadership team to identify strategic programs and lead their execution to streamline operations and scale the organization.

Pioneer of the Connected Operations Cloud

Founded Year

Mission & Purpose

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a system of record that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.