FAQs
What is the job title for this position?
The job title is Desktop Engineer.
Where is the job location?
The job is located in Ottawa, Canada.
What type of employment is being offered?
The position is a full-time role.
When was the job posted?
The job was posted today.
What are the primary responsibilities of the Desktop Engineer?
Responsibilities include ensuring key IT systems and processes are available, providing desktop and network support, physical installation and maintenance of server hardware, coordinating with leadership, meeting organizational SLA metrics, and collaborating on technology initiatives.
What technical skills are required for this position?
Required skills include advanced Windows Desktop expertise, experience in supporting Windows Server environments, and understanding of hypervisor technologies like VMware. Knowledge of cloud technologies, backup solutions, and enterprise networking is also valuable.
What soft skills are important for the Desktop Engineer role?
Key soft skills include strong command of English, excellent communication abilities, adaptability to change, outstanding customer service, and strong analytical problem-solving capabilities.
What is the minimum experience required for this position?
A minimum of 2 years of professional IT experience is required.
What educational qualifications are needed for this role?
A Bachelor’s Degree in Computer Science, Engineering, or a related discipline is necessary.
Is there an on-call requirement for this position?
Yes, the position requires the ability to work on-call, including nights and weekends.
Is experience with Linux environments considered an asset for this job?
Yes, some experience in supporting Linux (RedHat/CentOS) environments is preferred.
Is automation of manual tasks a valued skill for this role?
Yes, experience in automating manual tasks is preferred for this position.