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DI&B Program Manager, ERGs & Communities

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HubSpot

Nov 13

Applications are closed

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Cambridge
    Remote

Requirements

  • Established acumen for community management and building, Employee Resource Groups (ERGs), and operational DI&B best practices with regards to building and scaling ERGs.
  • A self starter mindset, who can manage through ambiguity, and is adaptable to frequently changing and ever evolving priorities.
  • An action-oriented approach to designing and executing programs from start to finish to further enhance our remarkable employee experience, as well as progress towards strategic Inclusion goals.
  • Proven performance in driving impact for systemically underrepresented communities.
  • A growth mindset for learning and evolving ERG strategy and empowering others to do the same.
  • Critical thinkers who seek to drive long-term, sustained impact for Inclusion at HubSpot.
  • A data-driven spirit and eager for feedback when analyzing project performance, learnings, and evolving future programming.
  • A consultative approach to influencing and guiding stakeholders along their Inclusion journey.
  • Experience in executing both short-term and long-term projects simultaneously, with attention to detail and organization.
  • Effective communication skills, both written and oral, and compelling storytelling abilities to drive communities of people to act and engage in inclusive programming at HubSpot and beyond.
  • Global-first experience when rolling out initiatives across regions and cultures.
  • Team over self mindset.

Responsibilities

  • Work directly with our Employee Resource Groups (ERGs) and Communities at HubSpot, their Leadership Councils, and Executive Sponsors to drive meaningful change toward reaching HubSpot’s long term strategic DI&B goals around engagement and inclusion of under-represented groups.
  • Enable and ensure great collaboration between ERGs across the company and amplify their effectiveness to lead to better outcomes.
  • Set standards for collaboration and optimize information flows for the program (what is our goal, why is it important, and when, where, how we meet, communicate, and decide).
  • Develop enablement materials for ERG Leaders and for those at HubSpot seeking to drive more scalable and community-driven programming as we grow.
  • Collaborate and partner with key stakeholders, including the Internal Comms, Employer Branding, Facilities, Hybrid Workforce, People Operations, Social Impact, and Learning & Talent Development teams to develop and support inclusive programming that solves for the business and supports retention and advancement strategies that impact diverse groups.
  • Manage and/or support our company-wide and global celebrations such as, but not limited to, Pride Month, Women’s History Month, International Women’s Day.
  • Support includes planning, executing, and collecting feedback on all programming.
  • Develop and execute communication plans and visual assets to promote Inclusion initiatives and engage employees at all levels.
  • Establish metrics and measurement tools to track the effectiveness of ERG programming and initiatives.
  • Take action on feedback to further evolve events and initiatives for our growing employee base.
  • Lead and/or contribute to team-wide special projects focused on establishing an efficient Inclusion Team “back-of-the-house,” which includes (but is not limited to) visual asset creation, resource playbooks, and Asana project management templates and frameworks.
  • Conduct research and stay up-to-date on industry best practices to drive continuous improvement of Inclusion programs and initiatives.
  • Develop strong relationships with external partners, including but not limited to diverse professional associations, student groups, program partners and speakers.

FAQs

What is the primary focus of the DI&B Program Manager role?

The primary focus of the DI&B Program Manager role is to support the development and retention of diverse teams, cultivate inclusion and belonging globally, and help HubSpot become more diverse and inclusive.

Who will this role report to?

This role will report to the Team Lead of DI&B Culture Experience.

What are Employee Resource Groups (ERGs)?

Employee Resource Groups (ERGs) are organizational structures that represent various under-represented groups within the company, providing a platform for members to connect, share experiences, and drive meaningful change towards inclusion and engagement.

What responsibilities will the Program Manager have in relation to ERGs?

The Program Manager will work directly with ERGs, their leadership, and executive sponsors to drive change, enable collaboration between ERGs, develop training materials, and support company-wide celebrations.

Are there specific celebrations that the Program Manager will manage?

Yes, the Program Manager will manage company-wide and global celebrations such as Pride Month, Women’s History Month, and International Women’s Day.

What qualities are needed to succeed in this role?

A successful candidate will need established community management skills, a self-starter mindset, an action-oriented approach, proven performance with under-represented communities, critical thinking abilities, and effective communication skills.

Is previous experience with inclusion initiatives required?

Yes, candidates should have experience and a proven track record of driving impact for systemically underrepresented communities and implementing effective inclusion initiatives.

How will success in the role be measured?

Success will be measured using established metrics and measurement tools to track the effectiveness of ERG programming and initiatives, as well as analyzing project performance and learnings.

What benefits are included in the compensation package?

The compensation package includes a cash salary range, potential commission, annual bonus targets, equity options, and various employee benefits and perks.

Can candidates expect to work in a flexible environment?

Yes, HubSpot values both flexibility and connection, supporting remote work as part of a hybrid work environment.

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Technology
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers. HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code. HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.

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