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Diary Manager to the CEO

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Ofgem

1mo ago

  • Job
    Full-time
    Senior Level
  • Government & Politics
    People, HR & Administration
  • London

AI generated summary

  • You must have extensive CEO-level diary management experience, strong multitasking and organizational skills, excellent interpersonal communication, and proficiency in MS Office and document management.
  • You will manage the CEO's diary, prioritize stakeholder demands, handle communications, and ensure timely access to briefings and information for effective leadership.

Requirements

  • Proven track record of diary management at CEO / Director level. (Lead)
  • Ability to multi-task and remain calm when working in a fast-paced environment, with a patient and logical approach to analysing information effectively to solve problems.
  • Exceptional attention to detail and organisational skills with proven ability to identify priorities and actions efficiently and effectively without supervision.
  • Strong interpersonal skills with the ability to communicate confidently at all levels and establish a strong rapport with senior leaders, both internally and externally, using diplomacy, tact and influencing.
  • Experience of dealing with matters of a highly confidential nature and acting appropriately.
  • Highly proficient with the MS Office suite, OneNote and document management.

Responsibilities

  • Proactively manage the CEO’s diary to ensure their time is used effectively to enable them to fulfil their internal and external obligations.
  • Use strategic judgement to prioritise demands on the CEO’s time, managing stakeholder requests and expectations as required.
  • Provide general administrative, logistical, and business support to the CEO and Private Office, covering a wide range of duties in a fast-paced environment.
  • Manage information flows through the Private Office and advise the CEO Secretaries of any urgent matters as required.
  • Work collaboratively with the wider EA/PA network to represent the CEO’s views and deliver their priorities.
  • Ensure the CEO’s diary is managed in a way that enables them to operate effectively as they lead the organisation.
  • Effectively manage complex key external and internal stakeholder relationships, acting as the initial point of contact for stakeholders, and handling all queries in an efficient and professional manner to promote a positive image of the organisation.
  • Develop and maintain excellent working relationships with colleagues across the wider organisation, to ensure a high level of service to the CEO.
  • Work with Private Secretaries to ensure the CEO receives relevant papers and briefings for meetings in a timely manner, so that they have sufficient time to absorb the content and provide any feedback.
  • Brief and update the CEO and Private Secretaries with any pertinent information that may be required by them to function effectively in their roles.
  • Any other tasks commensurate with the role that are required by the CEO or Private Secretaries.

FAQs

Do we support remote work?

Yes, we do remote work but in a hybrid format, currently requiring one day a week in the office.

What is the salary for this position?

The salary for this position is £36,824, with an additional contribution of £10,667 towards the Civil Service Defined Benefit Pension scheme.

What kind of experience is required for this role?

A proven track record of diary management at CEO or Director level is essential for this role.

How many annual leave days do employees receive?

Employees receive 30 days of annual leave after 2 years of service.

What skills are necessary for candidates applying for this position?

Candidates should have exceptional attention to detail, strong interpersonal skills, the ability to multi-task, and be highly proficient with the MS Office suite.

Is there any specific training provided for this role?

Yes, Ofgem offers excellent training and development opportunities for employees.

What behaviors are assessed during the selection process?

The selection process will assess the following behaviors: Making Effective Decisions, Communicating and Influencing, Managing a Quality Service, and Delivering at Pace.

Are there any security checks required for this position?

Yes, successful candidates must undergo a criminal record check and meet security requirements before they can be appointed.

What type of work environment can I expect in this role?

You can expect a busy and fast-paced work environment with a variety of tasks and challenges.

Do I need to be based in London to apply?

Yes, due to the nature of the role, candidates need to be based in London.

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Ofgem

Britain’s independent energy regulator, protecting consumers by working to deliver a greener, fairer energy system.

Energy
Industry
501-1000
Employees

Mission & Purpose

Ofgem is Britain’s independent energy regulator. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.