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Digital Account Executive - Polish speaker

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Microsoft

4d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
  • Dublin
    Remote

AI generated summary

  • You need sales negotiation experience with growth, or a relevant degree with related experience, or a Master's degree with sales experience. Fluency in Polish is essential.
  • You will maintain customer relationships, identify decision makers, manage sales territory, ensure satisfaction, promote cloud solutions, and engage resources to address customer challenges.

Requirements

  • Experience of sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND experience of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND experience of sales and negotiation experience or related work
  • OR equivalent experience
  • Fluent in Polish

Responsibilities

  • You will maintain customer relationships and advocates for customers within the organization/Microsoft.
  • You will surface customer organization structure to identify decision makers leveraging partners and v-teams.
  • You will ensure continuity of customer accounts and monitor customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process.
  • You will strategically manage sales territory for accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.
  • You will help existing/new customers to cloud solutions via a cohesive plan across adds, consumption, through upsell, co-sell motions, and renewal maximizing customer business outcomes and experience.
  • You will proactively builds and maintains a strong knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
  • Orchestrates specialized resources to engage with customers to provide strong solutions-based and technology-based engagement to help customers address their challenges and opportunities and leverage additional resources such as partners to engage with the customer to provide the right solution to the customer on their transformation journey.

FAQs

What is the main responsibility of a Digital Account Executive at Microsoft?

The main responsibility is to facilitate and support SMC-Corporate managed clients in realizing their potential and navigating their Digital Transformation journey by developing strong customer relationships and leveraging digital tools to meet their needs.

Is fluency in Polish required for this position?

Yes, fluency in Polish is required for this role.

What qualifications are necessary to apply for the Digital Account Executive position?

Candidates should have sales and negotiation experience with year-over-year growth, a Bachelor's or Master's degree in a related field, or equivalent experience.

What opportunities for career growth does this position offer?

This position offers opportunities to accelerate career growth by honing solution sales and collaboration skills while deepening expertise in cloud solutions.

How does the Digital Account Executive engage with customers?

The Digital Account Executive engages with customers by building relationships, understanding their business strategies, and orchestrating specialized resources and partners to deliver tailored solutions.

What are some key cultural priorities of the SMC and Digital Sales organization?

Key cultural priorities include Diversity and Inclusivity, Well-being, Sustainability, and Learning.

How does Microsoft ensure customer satisfaction within this role?

The Digital Account Executive proactively establishes conditions of satisfaction at the beginning of engagements and manages the escalation process to ensure customer satisfaction metrics are met.

What is the work environment like for this position?

The role is flexible, allowing for remote work in a hybrid format, where employees can work from home and engage collaboratively with their teams.

What types of customers will the Digital Account Executive work with?

The Digital Account Executive will support Small, Medium, and Corporate (SMC) businesses, helping them identify and achieve their business objectives through digital engagement.

Is there a focus on collaboration with partners in this role?

Yes, collaboration with partners is essential to find the best solutions for customer needs and to facilitate the overall digital transformation journey.

Microsoft

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.