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Digital Marketing Specialist (Maternity Cover)

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Amadeus

14d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Marketing
  • Melbourne
  • Quick Apply

AI generated summary

  • You need experience in online/social media, digital media campaigns, client relations, strong copywriting, and ability to influence. Knowledge of hospitality industry is a plus, with a relevant degree preferred.
  • You’ll manage client relationships, analyze campaign performance, develop strategies and media plans, oversee creative development, and ensure timely campaign launches and quality standards.

Requirements

  • Proficient experience in Online and social media
  • Handson experience in implementing and managing Digital Media Campaigns through Google Ads, Meta/Facebook and/or relevant channels
  • Proven experience in a client facing role, with a demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships, every time.
  • Ability to professionally represent Amadeus at client meetings and on conference calls
  • Strong copy writing skills
  • Ability to effectively influence key internal partners at all levels within the organization
  • Good to have knowledge or experience in the Hotel Marketing, Hospitality or Tourism industry
  • Relevant Degree in field of study; may include Business Administration, Marketing, Advertising, Business Intelligence, Statistics or Finance preferred.

Responsibilities

  • Develop an in-depth understanding of client needs and establish a cohesive, trusting relationship.
  • Conduct conference calls with high value clients regarding campaign performance and recommend modifications for improved campaign performance, while providing analysis and commentary for client reports.
  • Research and develop strategy and media plans for clients; identify target audience; recommend budgets and ideal media channels.
  • Recommend new products and budget re-allocation/growth for existing clients.
  • Stay up-to-date on Client/Competition/Agency/Industry business through trade publications, newspapers, and websites, and assess the potential impact of industry events/trends on the client’s business.
  • Manage client onboarding and renewal process.
  • Work with Analyst to draft ad copy and keywords and present them to clients for approval.
  • Initiate campaign set-up and workflow for tracking tags.
  • Manage creative development and client approval process.
  • Establish deadlines for various components to achieve completed projects by designated due dates.
  • Ensure all new and renewal campaigns launch and quality SLAs are met.

FAQs

What is the duration of this position?

This position is a 12-month Fixed Term Maternity Leave Cover.

Is this role full-time or part-time?

This role is for full-time candidates.

What are the main responsibilities of the Digital Marketing Specialist?

The main responsibilities include developing client relationships, conducting conference calls regarding campaign performance, researching strategies, managing client onboarding, and ensuring all campaigns launch successfully.

What kind of experience is required for this role?

Proficient experience in online and social media, hands-on experience with Google Ads and Meta/Facebook, and proven experience in a client-facing role are required.

Is knowledge in the hospitality industry important for this position?

While it is not mandatory, having knowledge or experience in Hotel Marketing, Hospitality, or Tourism is considered a plus.

What qualifications are preferred for this role?

A relevant degree in fields such as Business Administration, Marketing, Advertising, Business Intelligence, Statistics, or Finance is preferred.

How does Amadeus approach diversity and inclusion?

Amadeus aspires to be a leader in Diversity, Equity and Inclusion, fostering a culture of belonging and fair treatment to enable every employee to reach their full potential.

Will the Digital Marketing Specialist represent Amadeus in client meetings?

Yes, the Digital Marketing Specialist will professionally represent Amadeus at client meetings and conference calls.

What skills are necessary for effective communication with clients?

Strong copywriting skills and the ability to establish positive customer relationships are necessary for effective client communication.

How is client campaign performance managed?

Campaign performance is managed proactively by recommending modifications based on analysis and commentary for client reports, as well as conducting regular conference calls with clients.

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Their innovative solutions empower travel agencies, airlines, hotels, and other travel service providers to streamline their operations, enhance customer experiences, and drive business growth. Amadeus offers a wide range of products and services, including reservation systems, airline IT solutions, travel agency platforms, hotel distribution systems, and travel data analytics. Their ultimate mission is to shape the future of travel by delivering cutting-edge technology solutions that enable seamless and personalised travel experiences. With a deep understanding of the industry and a commitment to innovation, Amadeus strives to transform the way people plan, book, and experience travel, while helping businesses thrive in the dynamic and competitive travel landscape.

Culture & Values

  • Customer first

    We listen carefully and work as partners. We keep our promises. We’re committed to our customers’ success.

  • Working together

    We respect and embrace diversity of all people and cultures. We collaborate across teams. We communicate clearly and act decisively.

  • Taking responsibility

    We’re accountable for our own work. We act as owners and use company resources carefully. We keep developing our skills.

  • Aiming for excellence

    We strive for outstanding results in a competitive market. We learn from our mistakes. We innovate and welcome change.

Benefits

  • Annual bonus

    Rewarding your work.

  • Equity plans

    To share in what you build.

  • Wellbeing programs

    Keeping you healthy.

  • Learning environment

    Always be excited to work at Amadeus.

  • Flexible workplace

    Because life comes first.